# Winter 2024
**Source**: https://adminvc.ucla.edu/news-views/winter-2024
**Parent**: https://adminvc.ucla.edu/news-views
A quarterly celebration of achievements and advances made by the dedicated team members who work in the [departments that comprise UCLA Administration](https://adminvc.ucla.edu/administrative-units-overview). With a commitment to delivering exceptional services, products and programs, UCLA Administration plays a crucial role in advancing UCLA's mission of education, research and service, and delivering exceptional Bruin experiences.
## An incredible response to historic weather
Our team recently came together to respond to atmospheric river.
[Learn about 'An incredible response to historic weather'](https://adminvc.ucla.edu/news-views/winter-2024/michael-beck)
## Ask the Administration Leadership Team
How is Administration considering AI tools within our organization?
[Read 'Ask the Administration Leadership Team'](https://adminvc.ucla.edu/news-views/winter-2024/how-administration-considering-ai-tools-within-our-organization)
## Creating a more effective, efficient campus
Gerrie Zvara is leading the advancement of goal 5 of the UCLA Strategic Plan.
[Read 'Creating a more effective, efficient campus'](https://adminvc.ucla.edu/news-views/winter-2024/leading-process-improvement-more-effective-efficient-campus)
## Driving transformational excellence and innovation through talent
ITS is in the midst of a transformational effort called Reimagine IT: Talent. Twenty-one key leaders have been hired. Learn about the journey and vision of these three.
[Read 'Driving transformational excellence and innovation through talent'](https://adminvc.ucla.edu/news-views/winter-2024/driving-excellence-it-through-our-talent)
## Affordable, sustainable transportation advanced with Bruin Grad Pass
UCLA’s graduate and professional students are enjoying unlimited fare-free rides (for a small fee) on bus and rail lines across L.A for the next decade.
[Read 'Affordable, sustainable transportation advanced with Bruin Grad Pass'](https://adminvc.ucla.edu/news-views/winter-2024/affordable-sustainable-transportation-advanced-bruin-grad-pass)
## Under pressure: How one UCLA plumber stays calm and keeps the water on
In 2014, just one year after joining UCLA as an extra hand for the Plumbing Shop, Rahsonn McGlothen became a permanent fixture at Facilities Management.
[Read 'Under pressure: How one UCLA plumber stays calm and keeps the water on](https://adminvc.ucla.edu/news-views/winter-2024/under-pressure-how-one-ucla-plumber-stays-calm-and-keeps-water)
## Central Ticket Office honored for sustainability
One might assume that the Central Ticket Office is responsible for a massive paper trail; however, it is one of the 'greenest' operations on campus.
[Read Central Ticket Office honored for sustainability'](https://adminvc.ucla.edu/news-views/winter-2024/ucla-central-ticket-office-honored-sustainability-efforts)
## Move to digital ticketing earns efficiency award
Before 2020, 9% of ticket sales at UCLA’s Central Ticket Office were delivered electronically. Today that number is more than 90%
[Read 'Move to digital ticketing earns efficiency award'](https://adminvc.ucla.edu/news-views/winter-2024/move-digital-ticketing-earns-efficiency-award)
## HRITSO is revolutionizing HR across UCLA
In the ever-evolving landscape of HR, the HR IT Systems Optimization program is revolutionizing employee and client engagement.
[Learn 'HRITSO is revolutionizing HR across UCLA'](https://adminvc.ucla.edu/news-views/winter-2024/hritso-revolutionizing-hr-across-ucla)
## Administration Equity Council updates
Thank you to those who participated in the recent UCLA Administration Equity, Diversity & Inclusion Survey that was shared during the fall quarter.
[Read 'Administration Equity Council updates'](https://adminvc.ucla.edu/news-views/winter-2024/administration-equity-council-updates)
## John Thomas appointed UCLA chief of police
John Thomas is now leading the university’s police department permanently after being selected from an experienced pool of candidates.
[Read 'John Thomas appointed UCLA chief of police'](https://adminvc.ucla.edu/news-views/winter-2024/john-thomas-appointed-ucla-chief-police)
## Leadership 2034 gets started
Organizational Effectiveness & Development welcomes a new cohort to the program, which aligns mid-level leadership development with future organizational strategy and direction.
[Read 'Leadership 2034 gets started'](https://adminvc.ucla.edu/news-views/winter-2024/leadership-2034-gets-started)
## Gayley Heights honored
UCLA's 17-story high-rise Gayley Heights student residence, which opened in fall 2022, and STUDIOS Architecture received an honorable mention at the 2023 Chicago Anthenaeum Awards.
[Read 'Gayley Heights honored'](https://adminvc.ucla.edu/news-views/winter-2024/gayley-heights-honored)
## Cold brew and conversation
UCLA Fire offered a much-needed break to students and staff during fall mid-terms with an outdoor event designed to share connection, knowledge and the valuable practice handling fire extinguishers.
[Read 'Cold brew and conversation'](https://adminvc.ucla.edu/news-views/winter-2024/cold-brew-and-conversation-ucla-fire)
## RAD training for field researchers
Environment Health & Safety (EH&S) recently hosted a series of Rape Aggression Defense (RAD) courses to help equip women working in UCLA field research with effective self-defense options.
[Read 'RAD training for field researchers'](https://adminvc.ucla.edu/news-views/winter-2024/rad-training-field-researchers)
## Stop the Bleed comes to UCLA
The UCLA Office of Emergency Management empowered nearly 500 student staff last fall by delivering the American College of Surgeons Stop the Bleed training, a first of its kind at UCLA.
[Read 'Stop the Bleed comes to UCLA '](https://adminvc.ucla.edu/news-views/winter-2024/oem-brings-stop-bleed-ucla)
## Program supports healthier living
A group of six team members in Housing & Hospitality recently completed the department’s year-long Diabetes Prevention Program and more than a dozen others joined a new cohort this winter.
[Read 'Program supports healthier living'](https://adminvc.ucla.edu/news-views/winter-2024/diabetes-prevention-program-supports-healthier-living)
## Amaranth bowl with winter squash and apples
Brighten your morning with this recipe from UCLA Conferences & Catering. Amaranth grains are cooked in cinnamon and spices, with sweet kabocha squash purée and cooked apples.
[Read 'Amaranth bowl with winter squash and apples'](https://adminvc.ucla.edu/news-views/winter-2024/Amaranth-bowl-with-winter-squash-and-apples)