Metadata
Title
ePermit terms and conditions
Category
international
UUID
3307f96ed1bd4c8eaf37c680859577dc
Source URL
https://about.uq.edu.au/campuses-facilities/parking-zones-rates-and-permits/perm...
Parent URL
https://about.uq.edu.au/faculties-institutes/bel/about/contact
Crawl Time
2026-03-11T07:10:51+00:00
Rendered Raw Markdown

ePermit terms and conditions

Source: https://about.uq.edu.au/campuses-facilities/parking-zones-rates-and-permits/permit-parking/epermit-terms-and-conditions Parent: https://about.uq.edu.au/faculties-institutes/bel/about/contact

1. Definitions

2. Parking permits

2.1. UQ, through the use of ePermit, only accepts online applications from Eligible Persons to purchase a Parking Permit.

2.2. Permit Holders must park their nominated Vehicle in a marked bay (where appropriate) in Permit Parking Zones (excluding casual parking or restricted areas).

2.3. The Permit Holder acknowledges, understands, and agrees that a Parking Permit does not guarantee a parking space, it only permits the Permit Holder to park in Permit Parking Zones.

2.4. Permit Holders must accurately record their vehicle registration and nominate one vehicle for use in their ePermit account (if the permit solution supports multiple vehicle registrations, only one vehicle can be nominated at a time). An Authorised Person may issue an infringement notice if a Permit Holder parks in a Permit Parking Zone without the correct vehicle registration in their ePermit account.

2.5. UQ may at its discretion, change these Terms and Conditions or the costs associated with a Parking Permit, after reasonable notice to Permit Holders.

2.6. Permit Holders must not sell, share, or transfer a Parking Permit.

2.7. UQ accepts no liability or responsibility for any theft from, or loss or damage to, a Vehicle entering or parking on UQ land.

2.8. Permit Holders enter and park on UQ land at their own risk.

3. Waitlist

3.1. Eligible Persons will be placed on an automated waitlist once Parking Permit numbers are exhausted in Permit Parking Zones.

3.2. Eligible Persons may be contacted via email once numbers are no longer exhausted in their chosen location.

3.3. When Parking Permit capacity becomes available, UQ will allocate Parking Permits by selecting the next Eligible Persons on the waitlist and issuing the Parking Permit directly to them. Upon such issuance, the applicable permit charges will be processed immediately (including, where relevant, the commencement of salary sacrifice arrangements). The Parking Permit will become active upon successful payment processing. For clarity, this process does not constitute an offer of a parking space, nor does it require an Eligible Person to accept or reject an offer. Any Eligible Person who is allocated a Parking Permit under this clause will be removed from the waitlist.

4. Duration of parking permits

4.1. Ongoing Parking Permits do not have an end date and continue until cancelled, or payment is no longer received by UQ.

4.2. Semi-annual Parking Permits are valid from 1 January to 30 June or pro-rated from the application date until 30 June for the then current year. Applications for semi-annual Parking Permits can be made by an Eligible Person until 31 May for the then current year.

4.3. Annual Parking Permits are valid from 1 January to 31 December or pro-rated from the application date until 31 December for the then current year. Applications for Annual Parking Permits can be made by an Eligible Person until 30 November for the then current year.

4.4. Permit Holders of non-full time Parking Permits must only park on the permitted days.

5. Suspensions, cancellations and refunds

5.1. Parking Permits can be suspended by UQ (through Property and Facilities) in ePermit if a Permit Holder is absent from UQ for a continuous period of more than three months.

5.2. Payroll deductions will continue for periods of leave less than 3 months.

5.3. Cancellation of Parking Permits in ePermit take effect immediately.

5.4. Permit Holders may contact Property and Facilities (through PF Assist) to cancel their Parking Permit due to maternity leave, long service leave, extended periods of sick or personal leave. Permit Holders can contact PF Assist on their return to work to reactivate the Parking Permit. Waiting periods may apply.

5.5. Parking Permit renewal is not guaranteed if a Parking Permit is cancelled for a period of less than three months for reasons of recreation or long service leave.

5.6. Parking Permits held by a staff member must be cancelled by the first Tuesday of the pay fortnight in order for the payroll deductions to cease in that pay fortnight.

5.7. A Permit Holder that is a terminating staff member must cancel their Parking Permit using ePermit if the terminating staff member wishes to cease their payroll deduction. Parking Permits must be cancelled before the cut off for the next pay period, otherwise Parking Permits will not be cancelled prior to the final salary payment. UQ will not provide any refunds of deductions made for time not used.

5.8. Permit Holders requesting a refund of any unused balance of a pre-paid Parking Permit will need to cancel the Parking Permit in ePermit, complete the ePermit refund process on the ePermit self-service portal.

5.9. The amount will be calculated from the date on which the Parking Permit is cancelled to the relevant expiry date of the Parking Permit.

5.10. When a Parking Permit is cancelled, any applicable refund will be processed automatically by the ePermit system. The refund will be pro-rated based on the unused portion of the permit and returned directly to the payment card registered on the Permit Holder’s PayStay account (i.e., the card originally charged). As refunds are issued automatically, no credit will be applied to the ePermit account unless required under a separate arrangement. Refunds are only applicable to prepaid permits.

6. Salary sacrifice

6.1. Continuing or fixed term UQ staff (excluding casual staff):

6.2. UQ will deduct the nominated fortnightly amount from the UQ staff member’s pay if the UQ staff member’s application to salary sacrifice is approved.

6.3. Parking Permits applied for on the last day of a pay period will incur a full deduction and any part fortnight will be deducted as a full fortnight.

7. Compliance with terms and conditions

7.1. Permit Holders, Vehicle owners and drivers must:

7.2. UQ may, in its absolute discretion, cancel a Parking Permit.

7.3. An Authorised Person may exercise UQ’s rights under the University of Queensland Act 1998, by: