# Expert publications
**Source**: https://about.uq.edu.au/experts-publication/2510/4752
**Parent**: https://about.uq.edu.au/experts/2510
[All
(82)](https://about.uq.edu.au/experts-publication/2510/all)
[Book
(2)](https://about.uq.edu.au/experts-publication/2510/4747)
[Journal Article
(54)](https://about.uq.edu.au/experts-publication/2510/4748)
[Other Outputs
(5)](https://about.uq.edu.au/experts-publication/2510/4749)
[Conference Publication
(11)](https://about.uq.edu.au/experts-publication/2510/4751)
[Book Chapter
(10)](https://about.uq.edu.au/experts-publication/2510/4752)
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| 2025 Book Chapter User Beware! The Dark Side of Digital Technologies Rosenbaum, Mark S., Walters, Gabby, Edwards, Karen and Gonzalez-Arcos, Claudia (2025). User Beware! The Dark Side of Digital Technologies. Toward Responsible Service Management. (pp. 7-36) Emerald Publishing Limited. doi: 10.1108/978-1-80262-963-720251004 [User Beware! The Dark Side of Digital Technologies](https://espace.library.uq.edu.au/view/UQ:9b9428f) |
| 2019 Book Chapter Theoretical foundations for the study of image and reputational management in tourism and hospitality Walters, Gabby and Mair, Judith (2019). Theoretical foundations for the study of image and reputational management in tourism and hospitality. Reputation and image recovery for the tourism industry. (pp. 9-32) edited by Gabby Walters and Judith Mair. Oxford, United Kingdom: Goodfellow. doi: 10.23912/9781911396673-4103 [Theoretical foundations for the study of image and reputational management in tourism and hospitality](https://espace.library.uq.edu.au/view/UQ:216f319) |
| 2017 Book Chapter The role and influence of emotions on tourist behavior Walters, Gabby and Li, Shanshi (2017). The role and influence of emotions on tourist behavior. Routledge handbook of consumer behaviour in hospitality and tourism. (pp. 46-54) edited by Saurabh Kumar Dixit. Abingdon, Oxford, United Kingdom: Routledge. doi: 10.4324/9781315659657-7 [The role and influence of emotions on tourist behavior](https://espace.library.uq.edu.au/view/UQ:409278) |
| 2017 Book Chapter The role and influence of emotions on tourist behaviour Walters, Gabrielle and Li, Shanshi (2017). The role and influence of emotions on tourist behaviour. The Routledge handbook of consumer behaviour in hospitality and tourism. (pp. 46-54) edited by Saurabh Kumar Dixit. Abingdon, Oxfordshire, United Kingdom: Taylor and Francis. doi: 10.4324/9781315659657-7 [The role and influence of emotions on tourist behaviour](https://espace.library.uq.edu.au/view/UQ:d6369fb) |
| 2017 Book Chapter Measurement of visitors' emotion Li, Shanshi, Walters, Gabby and Scott, Noel (2017). Measurement of visitors' emotion. Visitor experience design. (pp. 125-135) edited by Noel Scott, Jun Gao and Jianyu Ma. Boston, MA, United States: CAB International. [Measurement of visitors' emotion](https://espace.library.uq.edu.au/view/UQ:686908) |
| 2017 Book Chapter Marketing the Middle East in times of political instability: the case of Jordan Walters, Gabby and Beirman, David (2017). Marketing the Middle East in times of political instability: the case of Jordan. Tourism in the Arab world: an industry perspective. (pp. 175-187) edited by Hamed Almuhrzi, Hafidh Alriyami and Noel Scott. Bristol, United Kingdom: Channel View Publications. [Marketing the Middle East in times of political instability: the case of Jordan](https://espace.library.uq.edu.au/view/UQ:690004) |
| 2015 Book Chapter Responding to disasters: Strategies for tourism and hospitality entrepreneurs Walters, Gabrielle (2015). Responding to disasters: Strategies for tourism and hospitality entrepreneurs. Entrepreneurship in Hospitality and Tourism: a Global Perspective. (pp. 192-204) Goodfellow Publishers Ltd. [Responding to disasters: Strategies for tourism and hospitality entrepreneurs](https://espace.library.uq.edu.au/view/UQ:2352a24) |
| 2014 Book Chapter Tourism crises and disasters: moving the research agenda forward Ritchie, Brent W., Mair, Judith and Walters, Gabrielle (2014). Tourism crises and disasters: moving the research agenda forward. Wiley-Blackwell companion to tourism. (pp. 611-622) Chichester, West Sussex, United Kingdom: John Wiley & Sons. doi: 10.1002/9781118474648.ch49 [Tourism crises and disasters: moving the research agenda forward](https://espace.library.uq.edu.au/view/UQ:326234) |
| 2014 Book Chapter All-year-round tourism in alpine ski resorts: the Australian ski industry's response to climate change Walters, Gabrielle and Golubvoskaya, Maria (2014). All-year-round tourism in alpine ski resorts: the Australian ski industry's response to climate change. Responding to climate change – tourism initiatives in Asia and the Pacific. (pp. 145-152) edited by Lisa Ruhanen. Madrid, Spain: United Nations World Tourism Organization (UNWTO). [All-year-round tourism in alpine ski resorts: the Australian ski industry's response to climate change](https://espace.library.uq.edu.au/view/UQ:326237) |
| 2014 Book Chapter Post-disaster recovery marketing for tourist destinations Walters, Gabrielle and Mair, Judith (2014). Post-disaster recovery marketing for tourist destinations. The Routledge handbook of tourism marketing. (pp. 461-472) Abingdon, Oxon, United Kingdom: Routledge. [Post-disaster recovery marketing for tourist destinations](https://espace.library.uq.edu.au/view/UQ:326232) |