# Expert publications
**Source**: https://about.uq.edu.au/experts-publication/2510/4748
**Parent**: https://about.uq.edu.au/experts/2510
[All
(82)](https://about.uq.edu.au/experts-publication/2510/all)
[Book
(2)](https://about.uq.edu.au/experts-publication/2510/4747)
[Journal Article
(54)](https://about.uq.edu.au/experts-publication/2510/4748)
[Other Outputs
(5)](https://about.uq.edu.au/experts-publication/2510/4749)
[Conference Publication
(11)](https://about.uq.edu.au/experts-publication/2510/4751)
[Book Chapter
(10)](https://about.uq.edu.au/experts-publication/2510/4752)
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| 2026 Journal Article The impact of home environment insecurity on tourists’ self-protective behavior in the event of a terrorist attack Li, Shanshi, Xu, Jing (Bill), Jiang, Yawei, Walters, Gabby and Lehto, Xinran (2026). The impact of home environment insecurity on tourists’ self-protective behavior in the event of a terrorist attack. Journal of Travel Research, 65 (1), 161-182. doi: 10.1177/00472875241288852 [The impact of home environment insecurity on tourists’ self-protective behavior in the event of a terrorist attack](https://espace.library.uq.edu.au/view/UQ:8632cd3) |
| 2024 Journal Article Human–Robot interaction research in hospitality and tourism: trends and future directions Liu, Gus Guanrong, Benckendorff, Pierre and Walters, Gabby (2024). Human–Robot interaction research in hospitality and tourism: trends and future directions. Tourism Review, 80 (4), 847-870. doi: 10.1108/tr-04-2024-0266 [Human–Robot interaction research in hospitality and tourism: trends and future directions](https://espace.library.uq.edu.au/view/UQ:2117d17) |
| 2024 Journal Article Not just a game: understanding eco-gamification in sustainable destination development Yu, Jing (Jasper), Hu, Jingjing (Judy), Liu, Guanrong (Gus), Jiang, Wenyuan and Walters, Gabby (2024). Not just a game: understanding eco-gamification in sustainable destination development. Journal of Hospitality and Tourism Management, 60, 10-21. doi: 10.1016/j.jhtm.2024.06.005 [Not just a game: understanding eco-gamification in sustainable destination development](https://espace.library.uq.edu.au/view/UQ:934b232) |
| 2024 Journal Article Air travel and persuasive climate communications Cocolas, Nicole, Walters, Gabrielle, Ruhanen, Lisa and Higham, James (2024). Air travel and persuasive climate communications. Journal of Sustainable Tourism, 32 (10), 2118-2140. doi: 10.1080/09669582.2023.2272060 [Air travel and persuasive climate communications](https://espace.library.uq.edu.au/view/UQ:ef09dfb) |
| 2023 Journal Article “I think … I feel …”: using projective techniques to explore socio-cultural aversions towards Indigenous tourism Holder, Afiya, Ruhanen, Lisa, Walters, Gabrielle and Mkono, Mucha (2023). “I think … I feel …”: using projective techniques to explore socio-cultural aversions towards Indigenous tourism. Tourism Management, 98 104778, 104778. doi: 10.1016/j.tourman.2023.104778 [“I think … I feel …”: using projective techniques to explore socio-cultural aversions towards Indigenous tourism](https://espace.library.uq.edu.au/view/UQ:ee549b3) |
| 2023 Journal Article Physiological measurements in hospitality and tourism research: a systematic review and new theoretical directions Walters, Gabby, Jiang, Yawei and Li, Shanshi (2023). Physiological measurements in hospitality and tourism research: a systematic review and new theoretical directions. Journal of Hospitality and Tourism Research, 49 (3), 417-432. doi: 10.1177/10963480231199990 [Physiological measurements in hospitality and tourism research: a systematic review and new theoretical directions](https://espace.library.uq.edu.au/view/UQ:505e0a7) |
| 2022 Journal Article Exploring the case: Visitor information centres and millennial travellers: Remaining relevant in a digital era Chui, Caleb and Walters, Gabby (2022). Exploring the case: Visitor information centres and millennial travellers: Remaining relevant in a digital era. Tourism Cases, 2022, 1-2. doi: 10.1079/tourismetc.2022.0043 [Exploring the case: Visitor information centres and millennial travellers: Remaining relevant in a digital era](https://espace.library.uq.edu.au/view/UQ:9ce9621) |
| 2022 Journal Article Cruising through a pandemic: or not? Walters, Gabby, Magor, Thomas, Kelly, Sarah and Wallin, Ann (2022). Cruising through a pandemic: or not?. Annals of Tourism Research, 97 103499, 1-13. doi: 10.1016/j.annals.2022.103499 [Cruising through a pandemic: or not?](https://espace.library.uq.edu.au/view/UQ:a233771) |
| 2022 Journal Article Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism Holder, Afiya, Walters, Gabrielle, Ruhanen, Lisa and Mkono, Mucha (2022). Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism. Journal of Vacation Marketing, 30 (2), 135676672211243-224. doi: 10.1177/13567667221124343 [Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism](https://espace.library.uq.edu.au/view/UQ:ec82bcc) |
| 2022 Journal Article Virtual tourism experiences and mental restoration Walters, Gabby, Gill, Chelsea, Pham, Le Diem Quynh and Filep, Sebastian (2022). Virtual tourism experiences and mental restoration. Journal of Hospitality and Tourism Research, 48 (3), 1-6. doi: 10.1177/10963480221116047 [Virtual tourism experiences and mental restoration](https://espace.library.uq.edu.au/view/UQ:755baaa) |
| 2022 Journal Article Commentary: the unintended consequences of digital service technologies Rosenbaum, Mark S., Walters, Gabby, Edwards, Karen L. and Gonzalez-Arcos, Claudia Fernanda (2022). Commentary: the unintended consequences of digital service technologies. Journal of Services Marketing, 36 (2), 97-109. doi: 10.1108/JSM-03-2021-0072 [Commentary: the unintended consequences of digital service technologies](https://espace.library.uq.edu.au/view/UQ:72751dd) |
| 2022 Journal Article Methodological innovation in tourism and hospitality research Walters, Gabby and Li, Shanshi (2022). Methodological innovation in tourism and hospitality research. Journal of Hospitality and Tourism Research, 46 (1), 3-5. doi: 10.1177/10963480211056518 [Methodological innovation in tourism and hospitality research](https://espace.library.uq.edu.au/view/UQ:8908fe7) |
| 2021 Journal Article Tourist socio-cultural aversions: a holistic conceptual framework Holder, Afiya, Ruhanen, Lisa, Mkono, Mucha and Walters, Gabrielle (2021). Tourist socio-cultural aversions: a holistic conceptual framework. Journal of Hospitality and Tourism Management, 49, 439-450. doi: 10.1016/j.jhtm.2021.09.025 [Tourist socio-cultural aversions: a holistic conceptual framework](https://espace.library.uq.edu.au/view/UQ:4d3e408) |
| 2021 Journal Article Special Issue on “Where to from here? COVID 19 and the future of tourism” Walters, Gabby and McKercher, Bob (2021). Special Issue on “Where to from here? COVID 19 and the future of tourism”. Asia Pacific Journal of Tourism Research, 26 (11), 1171-1172. doi: 10.1080/10941665.2021.1979171 [Special Issue on “Where to from here? COVID 19 and the future of tourism”](https://espace.library.uq.edu.au/view/UQ:6250f1f) |
| 2021 Journal Article Commercial hospitality in tourism: a global comparison of what culturally matters Walters, Gabby, Huck, Lukas, Robinson, Richard N.S. and Stettler, Jürg (2021). Commercial hospitality in tourism: a global comparison of what culturally matters. International Journal of Hospitality Management, 95 102939, 102939. doi: 10.1016/j.ijhm.2021.102939 [Commercial hospitality in tourism: a global comparison of what culturally matters](https://espace.library.uq.edu.au/view/UQ:0639583) |
| 2021 Journal Article Identifying appropriate service recovery strategies in the event of a natural disaster Demeter, Csilla, Walters, Gabrielle and Mair, Judith (2021). Identifying appropriate service recovery strategies in the event of a natural disaster. Journal of Hospitality and Tourism Management, 46, 405-413. doi: 10.1016/j.jhtm.2021.01.015 [Identifying appropriate service recovery strategies in the event of a natural disaster](https://espace.library.uq.edu.au/view/UQ:c39f022) |
| 2021 Journal Article The effectiveness of virtual vs real-life marine tourism experiences in encouraging conservation behaviour Hofman, Karen, Hughes, Karen and Walters, Gabby (2021). The effectiveness of virtual vs real-life marine tourism experiences in encouraging conservation behaviour. Journal of Sustainable Tourism, 30 (4), 1-25. doi: 10.1080/09669582.2021.1884690 [The effectiveness of virtual vs real-life marine tourism experiences in encouraging conservation behaviour](https://espace.library.uq.edu.au/view/UQ:a25848b) |
| 2021 Journal Article Consumer attitudes towards flying amidst growing climate concern Cocolas, Nicole, Walters, Gabrielle, Ruhanen, Lisa and Higham, James (2021). Consumer attitudes towards flying amidst growing climate concern. Journal of Sustainable Tourism, 29 (6), 944-963. doi: 10.1080/09669582.2020.1849234 [Consumer attitudes towards flying amidst growing climate concern](https://espace.library.uq.edu.au/view/UQ:2bfc2dd) |
| 2020 Journal Article Understanding the emerging Chinese working holiday market Fang, Yao, Chien, P. Monica and Walters, Gabrielle (2020). Understanding the emerging Chinese working holiday market. Journal of Vacation Marketing, 27 (1), 135676672094824-16. doi: 10.1177/1356766720948248 [Understanding the emerging Chinese working holiday market](https://espace.library.uq.edu.au/view/UQ:7e7e6be) |
| 2020 Journal Article Managing experience co-creation practices: Direct and indirect inducement in pop-up food tourism events Lugosi, Peter, Robinson, Richard N.S., Walters, Gabby and Donaghy, Sarah (2020). Managing experience co-creation practices: Direct and indirect inducement in pop-up food tourism events. Tourism Management Perspectives, 35 100702, 100702. doi: 10.1016/j.tmp.2020.100702 [Managing experience co-creation practices: Direct and indirect inducement in pop-up food tourism events](https://espace.library.uq.edu.au/view/UQ:5e8ca53) |