Expert publications
Source: https://about.uq.edu.au/experts-publication/2510/all Parent: https://about.uq.edu.au/experts/2510
All (82) Book (2) Journal Article (54) Other Outputs (5) Conference Publication (11) Book Chapter (10)
| 2026 Journal Article The impact of home environment insecurity on tourists’ self-protective behavior in the event of a terrorist attack Li, Shanshi, Xu, Jing (Bill), Jiang, Yawei, Walters, Gabby and Lehto, Xinran (2026). The impact of home environment insecurity on tourists’ self-protective behavior in the event of a terrorist attack. Journal of Travel Research, 65 (1), 161-182. doi: 10.1177/00472875241288852 The impact of home environment insecurity on tourists’ self-protective behavior in the event of a terrorist attack |
| 2025 Book Chapter User Beware! The Dark Side of Digital Technologies Rosenbaum, Mark S., Walters, Gabby, Edwards, Karen and Gonzalez-Arcos, Claudia (2025). User Beware! The Dark Side of Digital Technologies. Toward Responsible Service Management. (pp. 7-36) Emerald Publishing Limited. doi: 10.1108/978-1-80262-963-720251004 User Beware! The Dark Side of Digital Technologies |
| 2025 Conference Publication Misleading green claims influence tourists' donation to wildlife conservation Chaskar, Manomay, Walters, Gabby, Guix, Mireia and Cocolas, Nicole (2025). Misleading green claims influence tourists' donation to wildlife conservation. CAUTHE 2025, Brisbane, QLD Australia, 10-13 February 2025. Brisbane, QLD Australia: Council for Australian University Tourism and Hospitality Education. doi: 10.3316/informit.T2025053100007602107692449 Misleading green claims influence tourists' donation to wildlife conservation |
| 2024 Journal Article Human–Robot interaction research in hospitality and tourism: trends and future directions Liu, Gus Guanrong, Benckendorff, Pierre and Walters, Gabby (2024). Human–Robot interaction research in hospitality and tourism: trends and future directions. Tourism Review, 80 (4), 847-870. doi: 10.1108/tr-04-2024-0266 Human–Robot interaction research in hospitality and tourism: trends and future directions |
| 2024 Journal Article Not just a game: understanding eco-gamification in sustainable destination development Yu, Jing (Jasper), Hu, Jingjing (Judy), Liu, Guanrong (Gus), Jiang, Wenyuan and Walters, Gabby (2024). Not just a game: understanding eco-gamification in sustainable destination development. Journal of Hospitality and Tourism Management, 60, 10-21. doi: 10.1016/j.jhtm.2024.06.005 Not just a game: understanding eco-gamification in sustainable destination development |
| 2024 Journal Article Air travel and persuasive climate communications Cocolas, Nicole, Walters, Gabrielle, Ruhanen, Lisa and Higham, James (2024). Air travel and persuasive climate communications. Journal of Sustainable Tourism, 32 (10), 2118-2140. doi: 10.1080/09669582.2023.2272060 Air travel and persuasive climate communications |
| 2023 Journal Article “I think … I feel …”: using projective techniques to explore socio-cultural aversions towards Indigenous tourism Holder, Afiya, Ruhanen, Lisa, Walters, Gabrielle and Mkono, Mucha (2023). “I think … I feel …”: using projective techniques to explore socio-cultural aversions towards Indigenous tourism. Tourism Management, 98 104778, 104778. doi: 10.1016/j.tourman.2023.104778 “I think … I feel …”: using projective techniques to explore socio-cultural aversions towards Indigenous tourism |
| 2023 Journal Article Physiological measurements in hospitality and tourism research: a systematic review and new theoretical directions Walters, Gabby, Jiang, Yawei and Li, Shanshi (2023). Physiological measurements in hospitality and tourism research: a systematic review and new theoretical directions. Journal of Hospitality and Tourism Research, 49 (3), 417-432. doi: 10.1177/10963480231199990 Physiological measurements in hospitality and tourism research: a systematic review and new theoretical directions |
| 2022 Journal Article Exploring the case: Visitor information centres and millennial travellers: Remaining relevant in a digital era Chui, Caleb and Walters, Gabby (2022). Exploring the case: Visitor information centres and millennial travellers: Remaining relevant in a digital era. Tourism Cases, 2022, 1-2. doi: 10.1079/tourismetc.2022.0043 Exploring the case: Visitor information centres and millennial travellers: Remaining relevant in a digital era |
| 2022 Journal Article Cruising through a pandemic: or not? Walters, Gabby, Magor, Thomas, Kelly, Sarah and Wallin, Ann (2022). Cruising through a pandemic: or not?. Annals of Tourism Research, 97 103499, 1-13. doi: 10.1016/j.annals.2022.103499 Cruising through a pandemic: or not? |
| 2022 Journal Article Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism Holder, Afiya, Walters, Gabrielle, Ruhanen, Lisa and Mkono, Mucha (2022). Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism. Journal of Vacation Marketing, 30 (2), 135676672211243-224. doi: 10.1177/13567667221124343 Exploring tourist’s socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism |
| 2022 Other Outputs Building business resilience Hiller, Michael, Jenkinson, Lisa, Kastelle, Tim, Barrett, Andrew, Bond, Shaun, Miller, Andy, Bongiovanni, Ivano, Wilson, Andrew, Brown, Dan, Hubbard, Ellie, McLennan, Kelly, Schleicher, Sabine, Clark, Samantha, Wang, Jie, Gabby Walters and Meath, Cristyn (2022). Building business resilience. Brisbane, QLD, Australia: KPMG/The University of Queensland. Building business resilience |
| 2022 Journal Article Virtual tourism experiences and mental restoration Walters, Gabby, Gill, Chelsea, Pham, Le Diem Quynh and Filep, Sebastian (2022). Virtual tourism experiences and mental restoration. Journal of Hospitality and Tourism Research, 48 (3), 1-6. doi: 10.1177/10963480221116047 Virtual tourism experiences and mental restoration |
| 2022 Journal Article Commentary: the unintended consequences of digital service technologies Rosenbaum, Mark S., Walters, Gabby, Edwards, Karen L. and Gonzalez-Arcos, Claudia Fernanda (2022). Commentary: the unintended consequences of digital service technologies. Journal of Services Marketing, 36 (2), 97-109. doi: 10.1108/JSM-03-2021-0072 Commentary: the unintended consequences of digital service technologies |
| 2022 Journal Article Methodological innovation in tourism and hospitality research Walters, Gabby and Li, Shanshi (2022). Methodological innovation in tourism and hospitality research. Journal of Hospitality and Tourism Research, 46 (1), 3-5. doi: 10.1177/10963480211056518 Methodological innovation in tourism and hospitality research |
| 2021 Journal Article Tourist socio-cultural aversions: a holistic conceptual framework Holder, Afiya, Ruhanen, Lisa, Mkono, Mucha and Walters, Gabrielle (2021). Tourist socio-cultural aversions: a holistic conceptual framework. Journal of Hospitality and Tourism Management, 49, 439-450. doi: 10.1016/j.jhtm.2021.09.025 Tourist socio-cultural aversions: a holistic conceptual framework |
| 2021 Journal Article Special Issue on “Where to from here? COVID 19 and the future of tourism” Walters, Gabby and McKercher, Bob (2021). Special Issue on “Where to from here? COVID 19 and the future of tourism”. Asia Pacific Journal of Tourism Research, 26 (11), 1171-1172. doi: 10.1080/10941665.2021.1979171 Special Issue on “Where to from here? COVID 19 and the future of tourism” |
| 2021 Journal Article Commercial hospitality in tourism: a global comparison of what culturally matters Walters, Gabby, Huck, Lukas, Robinson, Richard N.S. and Stettler, Jürg (2021). Commercial hospitality in tourism: a global comparison of what culturally matters. International Journal of Hospitality Management, 95 102939, 102939. doi: 10.1016/j.ijhm.2021.102939 Commercial hospitality in tourism: a global comparison of what culturally matters |
| 2021 Journal Article Identifying appropriate service recovery strategies in the event of a natural disaster Demeter, Csilla, Walters, Gabrielle and Mair, Judith (2021). Identifying appropriate service recovery strategies in the event of a natural disaster. Journal of Hospitality and Tourism Management, 46, 405-413. doi: 10.1016/j.jhtm.2021.01.015 Identifying appropriate service recovery strategies in the event of a natural disaster |
| 2021 Journal Article The effectiveness of virtual vs real-life marine tourism experiences in encouraging conservation behaviour Hofman, Karen, Hughes, Karen and Walters, Gabby (2021). The effectiveness of virtual vs real-life marine tourism experiences in encouraging conservation behaviour. Journal of Sustainable Tourism, 30 (4), 1-25. doi: 10.1080/09669582.2021.1884690 The effectiveness of virtual vs real-life marine tourism experiences in encouraging conservation behaviour |