# Algorithm
**Source**: https://bm.hkust.edu.hk/bizinsight/tag/algorithm
**Parent**: https://bm.hkust.edu.hk/bizinsight/digital-platform-design-and-strategy
LI, Mingyu
[BITTERLY, T. Bradford](https://bm.hkust.edu.hk/faculty/bitterly-t-bradford)
[(Dis)trust in AI Management: The Role of Benevolence](https://bm.hkust.edu.hk/bizinsight/2025/09/distrust-ai-management-role-benevolence)
[Management Performance](https://bm.hkust.edu.hk/bizinsight/tag/management-performance)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
Managerial duties are increasingly fulfilled by artificial intelligence (AI). This may cause difficulties in roles requiring high emotional engagement, according to HKUST’s Mingyu Li and T. Bradford Bitterly. Lacking empathy, AI is viewed as less benevolent and trustworthy than humans, highlighting the need for organizations to deploy it carefully. As the AI
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[Read More](https://bm.hkust.edu.hk/bizinsight/2025/09/distrust-ai-management-role-benevolence)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://download.ssrn.com/22/10/24/ssrn_id4256486_code4953600.pdf?response-content-disposition=inline&X-Amz-Security-Token=IQoJb3JpZ2luX2VjECcaCXVzLWVhc3QtMSJGMEQCICuVEzz4FR45YNURyt5NDVXzrNTXK6ELgUekZVZ7e3HgAiB7D%2B9Lc2TnCDH%2BjEAPg0%2Bbm2%2BdgdZ%2B6OQ7ry%2BEpJrrcCrFBQig//////////8BEAQaDDMwODQ3NTMwMTI1NyIMKsU8IPGyLBP2OFmIKpkFaTSuQpNx9br/v4EUa5t7Hf42r7RdavC1/FCE6Z7RD0Go8Wk0SkMUXSDlWGx2U64fouxH9wmSeAyIKrbsgAWxkmM2/epQmFhT0KUYXrC47t6GkoIDiKg82GMZhJzLhvw7JMmiJMT0GGurz65Mh92ZDVE0Bow7oGiJLTHoe84PMOWBS7HutIHE3Yoy1Vk8Q9bHBvJMIZwEl79R%2BaMNMne2u4gh2uw/CEo4VLVPIU037aYM9wXpR5%2ByMZu7EBHc%2BEtb1Lj5uw6FGuMUkjk0H4DrTufL6Mg8l%2B/TlWJc5eOcgxnM/tO/oL%2BkKiq8BIeNYLaba%2Bl2tD8X/hMASvtg2SZ8Vwc5zURIb/U%2BQrcGXz56BfUIgdH5xOHITana161bwFK/LbwU2zZjQXl%2BGgFwz5V71Fpj9%2BiLX7MFSkz7mdRWxPxcoybF1G2LvnZx402Xz24HPR%2BMJz45WkY9nMFzcWX9%2BJt5O/LfX1vOZXqynGY64ZFepe4ISHrn/LD5unn5GaTUwsBH8wogX5QK4k5ZOy3SCxTArBzlT33kcm4iznnVbaTINvWLhxKfeX55mFe0kF6Jf9DPUeDQhKtF/2KtfOKqrDyb/M8KxfXytEqUahd5/4syoruBhwhauFdGcOFrxL4vZfFs4cyLtLyr71Yi7IZkakCM3xxj7tfXnLiRZKLVhZ7zQ9zS32ha0x/3FWDD3dTAwWTfBvujTbjWeVJNGz2Ofw53Xc7UBFahUf8pps5C9%2BNF%2BXkA3ygNpujv2grK6qGn4RybqjeECjWest5GhFCKVchrN7zaI9w9GDM1WG4Wc3/phLulLBIgGS%2B9kI4YzXhsy6Ob4z2Rtq9CrWSjQlGs1Adk4IhpdC9uTZIFPi1557C2XdcKhkditZ4wuKepxgY6sgHKu7YfZbMJCsk7D3FbRvGmrACLiKzmFWhw4u9I4pdEbEKuRPD2ZnsMxip3q%2B6q3sWIqVS6j3OjoMwj1YYiiSrsBmj/pte%2BBJgdf3Ub55FR8Q%2BHUg2kQIHa59hVOBpitK8bYi2S%2BjCFNoMlBbqIiY1tqL1t3RaUUf91lSwPCLlJHB5Fd9F1xFEMkcfc1u64oI4USf9lw1H/RQCdtskExEH6NScokzn9sQ%2B2priT2UEBvwp5&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250917T065229Z&X-Amz-SignedHeaders=host&X-Amz-Expires=300&X-Amz-Credential=ASIAUPUUPRWEVHPXC34Z/20250917/us-east-1/s3/aws4_request&X-Amz-Signature=cbede58ccd1b86fd338752aaa4a518bc6719e1a8e555878b83708df427d88b4c&abstractId=4256486)
[KAWAGUCHI, Kohei (SUNADA)](https://bm.hkust.edu.hk/faculty/kawaguchi-kohei-sunada)
UETAKE, Kosuke
WANATABE, Yasutora
[Competing for Consumers' Attention in a Busy World](https://bm.hkust.edu.hk/bizinsight/2024/08/competing-consumers-attention-busy-world)
[Product Assortments](https://bm.hkust.edu.hk/bizinsight/tag/product-assortments)
[Data Analytics](https://bm.hkust.edu.hk/bizinsight/tag/data-analytics)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
[Marketing](https://bm.hkust.edu.hk/bizinsight/tag/marketing)
Consumers facing increased time pressure have lower levels of attention, according to HKUST scholar Kohei Kawaguchi and colleagues. The researchers explored how consumers’ attention and utility (a measure of product usefulness) are influenced by time pressure and variables such as the number of recommended products. Ultimately, they concluded that “context
...
[Read More](https://bm.hkust.edu.hk/bizinsight/2024/08/competing-consumers-attention-busy-world)
[ [BizBites](https://bm.hkust.edu.hk/bizinsight/bizbites "BizBites") ]
[Watch Video](https://video.ust.hk/watch?video=8F3B6B395D70A0BD&embed=Y)
[Read Full Paper](https://bm.hkust.edu.hk/bizinsight/2024/03/competing-consumers-attention-busy-world)
[LIU, Jia](https://bm.hkust.edu.hk/faculty/liu-jia)
CONG, Ziwei
[What Are You Looking At? How Others Influence our Choices Online](https://bm.hkust.edu.hk/bizinsight/2024/04/what-are-you-looking-how-others-influence-our-choices-online)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
[Online Information](https://bm.hkust.edu.hk/bizinsight/tag/online-information)
[Marketing Strategy](https://bm.hkust.edu.hk/bizinsight/tag/marketing-strategy)
[Customer Behavior](https://bm.hkust.edu.hk/bizinsight/tag/customer-behavior)
Online platforms attract hundreds of millions of users, who post regularly on many topics. However, the algorithms used to direct them to content have faced criticism. HKUST’s Jia Liu and a colleague examine the phenomenon of “popularity bias” in recommender systems, taking advantage of a quasi-experiment conducted by China’s biggest online knowledge-sharing
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[Read More](https://bm.hkust.edu.hk/bizinsight/2024/04/what-are-you-looking-how-others-influence-our-choices-online)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[ [Digital Platform: Design and Strategy](https://bm.hkust.edu.hk/bizinsight/digital-platform-design-and-strategy "Digital Platform: Design and Strategy") ]
[Read Full Paper](https://journals.sagepub.com/doi/full/10.1177/00222437221134237)
[KAWAGUCHI, Kohei (SUNADA)](https://bm.hkust.edu.hk/faculty/kawaguchi-kohei-sunada)
UETAKE, Kosuke
WANATABE, Yasutora
[Competing for Consumers’ Attention in a Busy World](https://bm.hkust.edu.hk/bizinsight/2024/03/competing-consumers-attention-busy-world)
[Product Assortments](https://bm.hkust.edu.hk/bizinsight/tag/product-assortments)
[Data Analytics](https://bm.hkust.edu.hk/bizinsight/tag/data-analytics)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
[Marketing](https://bm.hkust.edu.hk/bizinsight/tag/marketing)
Consumers facing increased time pressure have lower levels of attention, according to HKUST scholar Kohei Kawaguchi and colleagues. The researchers explored how consumers’ attention and utility (a measure of product usefulness) are influenced by time pressure and variables such as the number of recommended products. Ultimately, they concluded that “context
...
[Read More](https://bm.hkust.edu.hk/bizinsight/2024/03/competing-consumers-attention-busy-world)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://pubsonline.informs.org/doi/epdf/10.1287/mnsc.2020.3783)
[KAWAGUCHI, Kohei (SUNADA)](https://bm.hkust.edu.hk/faculty/kawaguchi-kohei-sunada)
[Seeking Advice from Technology](https://bm.hkust.edu.hk/bizinsight/2023/02/seeking-advice-technology)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
[Retailing](https://bm.hkust.edu.hk/bizinsight/tag/retailing)
[Productivity](https://bm.hkust.edu.hk/bizinsight/tag/productivity)
[Product Assortments](https://bm.hkust.edu.hk/bizinsight/tag/product-assortments)
An algorithm can be simply defined as a set of instructions for solving a problem or accomplishing a task. Within many business domains, algorithms are rapidly taking over the decision-making abilities of humans. However, full automation of business activity is only found in certain industries, such as manufacturing, where robots can work in a well
...
[Read More](https://bm.hkust.edu.hk/bizinsight/2023/02/seeking-advice-technology)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://pubsonline.informs.org/doi/pdf/10.1287/mnsc.2020.3599)
[KAWAGUCHI, Kohei (SUNADA)](https://bm.hkust.edu.hk/faculty/kawaguchi-kohei-sunada)
[Seeking Advice from Technology](https://bm.hkust.edu.hk/bizinsight/2023/02/seeking-advice-technology-0)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
[Retailing](https://bm.hkust.edu.hk/bizinsight/tag/retailing)
[Productivity](https://bm.hkust.edu.hk/bizinsight/tag/productivity)
[Product Assortments](https://bm.hkust.edu.hk/bizinsight/tag/product-assortments)
An algorithm can be simply defined as a set of instructions for solving a problem or accomplishing a task. Within many business domains, algorithms are rapidly taking over the decision-making abilities of humans. However, full automation of business activity is only found in certain industries, such as manufacturing, where robots can work in a well
...
[Read More](https://bm.hkust.edu.hk/bizinsight/2023/02/seeking-advice-technology-0)
[ [BizBites](https://bm.hkust.edu.hk/bizinsight/bizbites "BizBites") ]
[Watch Video](https://video.ust.hk/Watch.aspx?Video=DEE3CEE183BC29E8&embed=Y)
[Read Full Paper](https://pubsonline.informs.org/doi/pdf/10.1287/mnsc.2020.3599)
[LEE, Dongwon](https://bm.hkust.edu.hk/faculty/lee-dongwon)
GOPAL, Anandasivam
PARK, Sung-Hyuk
[The Perfect Match: Personalised Shopping Recommendations for Mobile Devices](https://bm.hkust.edu.hk/bizinsight/2021/10/perfect-match-personalised-shopping-recommendations-mobile-devices)
[Purchase Decision](https://bm.hkust.edu.hk/bizinsight/tag/purchase-decision)
[Recommendation Systems](https://bm.hkust.edu.hk/bizinsight/tag/recommendation-systems)
[E-commerce](https://bm.hkust.edu.hk/bizinsight/tag/e-commerce)
[Data Analytics](https://bm.hkust.edu.hk/bizinsight/tag/data-analytics)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
Few people leave home without their smartphones or other mobile devices, which now dominate almost every aspect of our personal lives — including shopping. We already know that purchase behavior differs between mobile- and PC-based shopping, but the exciting potential to optimise recommendation systems for mobile channels has been largely untapped—until now
...
[Read More](https://bm.hkust.edu.hk/bizinsight/2021/10/perfect-match-personalised-shopping-recommendations-mobile-devices)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://pubsonline.informs.org/doi/pdf/10.1287/isre.2020.0922)
KWON, Ohchan
[Future of work: Algorithmic recommendation and human discretion](https://bm.hkust.edu.hk/bizinsight/2021/04/future-work-algorithmic-recommendation-and-human-discretion)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Recommendation Systems](https://bm.hkust.edu.hk/bizinsight/tag/recommendation-systems)
[Interdisciplinary Seminar](https://bm.hkust.edu.hk/bizinsight/tag/interdisciplinary-seminar)
[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]
[Watch Video](https://video.ust.hk/Watch.aspx?Video=5414AC46167CA0C7&embed=Y)
ZHANG, Han
[How to Use Machine Learning Classification as Dependent or Independent Variables in Regression Analysis](https://bm.hkust.edu.hk/bizinsight/2021/03/how-use-machine-learning-classification-dependent-or-independent-variables)
[Machine Learning](https://bm.hkust.edu.hk/bizinsight/tag/machine-learning)
[Data Analytics](https://bm.hkust.edu.hk/bizinsight/tag/data-analytics)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
[Interdisciplinary Seminar](https://bm.hkust.edu.hk/bizinsight/tag/interdisciplinary-seminar)
[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]
[Watch Video](https://video.ust.hk/Watch.aspx?Video=AA4E4EBD03274A0F&embed=Y)
[KAWAGUCHI, Kohei (SUNADA)](https://bm.hkust.edu.hk/faculty/kawaguchi-kohei-sunada)
[Future of Work: When Will Workers Follow an Algorithm?](https://bm.hkust.edu.hk/bizinsight/2020/10/future-work-when-will-workers-follow-algorithm)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
[Heterogeneity](https://bm.hkust.edu.hk/bizinsight/tag/heterogeneity)
[Sales Volatility](https://bm.hkust.edu.hk/bizinsight/tag/sales-volatility)
[Product Assortments](https://bm.hkust.edu.hk/bizinsight/tag/product-assortments)
[Interdisciplinary Seminar](https://bm.hkust.edu.hk/bizinsight/tag/interdisciplinary-seminar)
This paper develops a new algorithm for increasing the revenue in a dynamic product assortment problem. Then, it identifies the challenges faced by managers in practice and discusses the conditions under which workers follow the algorithm. To do so, I conducted a field experiment with a beverage vending machine business. The experiment shows that, on average
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[Read More](https://bm.hkust.edu.hk/bizinsight/2020/10/future-work-when-will-workers-follow-algorithm)
[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]
[Watch Video](https://video.ust.hk/Watch.aspx?Video=C791653AE348BAAE&embed=Y)
[Read Full Paper](https://repository.ust.hk/ir/Record/1783.1-104688)