# BizStudies
**Source**: https://bm.hkust.edu.hk/bizinsight/bizstudies
**Parent**: https://bm.hkust.edu.hk/
#### Here you can find a short digest containing the key findings, insights, and takeaways from our top-quality research papers published in some of the best journals in the professional community.
CHEN, David
CHEN, Ruoran
WANG, Rowan
[WANG, Xuan](https://bm.hkust.edu.hk/faculty/wang-xuan)
[How Dynamic Server Assignment Boosts Service Efficiency](https://bm.hkust.edu.hk/bizinsight/2026/03/how-dynamic-server-assignment-boosts-service-efficiency)
To survive amid ever-increasing competition, service firms must reliably meet and exceed their customers’ expectations. With this in mind, HKUST’s Xuan Wang and colleagues explore how best to manage service systems with different types of server and priority customers. Their results will help service providers serve customers more efficiently and increase
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[Read More](https://bm.hkust.edu.hk/bizinsight/2026/03/how-dynamic-server-assignment-boosts-service-efficiency)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://pubsonline.informs.org/doi/10.1287/mnsc.2023.01228)
FRANKE, Benedikt
[HUANG, Allen](https://bm.hkust.edu.hk/faculty/huang-allen)
LI, Reeyarn Zhiyang
WANG, Hui
[How Court Rulings Influence Financial Reporting](https://bm.hkust.edu.hk/bizinsight/2026/03/how-court-rulings-influence-financial-reporting)
Legal precedents set by courts significantly influence how firms report their financial information and navigate litigation risks. HKUST’s Allen H. Huang and colleagues ask how the rulings of U.S. courts—whether defendant-friendly or plaintiff-friendly—impact firms’ incentive to misreport. Their study reveals a link between the legal environment and
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[Read More](https://bm.hkust.edu.hk/bizinsight/2026/03/how-court-rulings-influence-financial-reporting)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://academic.oup.com/rof/article/28/2/413/7285632)
[BISETTI, Emilio](https://bm.hkust.edu.hk/faculty/bisetti-emilio)
[How Supervision Can Boost Shareholder Value](https://bm.hkust.edu.hk/bizinsight/2026/01/how-supervision-can-boost-shareholder-value)
[Financial Market](https://bm.hkust.edu.hk/bizinsight/tag/financial-market)
[Regulation](https://bm.hkust.edu.hk/bizinsight/tag/regulation)
[Disclosure](https://bm.hkust.edu.hk/bizinsight/tag/disclosure)
Contrary to the common belief that financial supervision is costly for bank shareholders, agency theory indicates that supervisors’ audits can actually save shareholders money. Emilio Bisetti of HKUST examines this apparent contradiction in a unique setting—a sudden and unexpected decrease in off-site surveillance by the U.S. Federal Reserve (the Fed). “A
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[Read More](https://bm.hkust.edu.hk/bizinsight/2026/01/how-supervision-can-boost-shareholder-value)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://pubsonline.informs.org/doi/epdf/10.1287/mnsc.2021.03083)
CHEN, Tingting
KIM, Tae-Yeol
[GONG, Yaping](https://bm.hkust.edu.hk/faculty/gong-yaping)
LIANG, Yongyi
[What Really Sparks Employee Creativity?](https://bm.hkust.edu.hk/bizinsight/2026/01/what-really-sparks-employee-creativity)
[Organizational Behavior](https://bm.hkust.edu.hk/bizinsight/tag/organizational-behavior)
[Human Resource Management](https://bm.hkust.edu.hk/bizinsight/tag/human-resource-management)
[Motivation Incentives](https://bm.hkust.edu.hk/bizinsight/tag/motivation-incentives)
Creative self-efficacy and intrinsic motivation for creativity can encourage employees to innovate, but their complex relationship has long puzzled researchers. Thanks to HKUST’s Yaping Gong and colleagues, we now know more about how these factors influence each other to generate creativity. Their findings will help organizations motivate and support
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[Read More](https://bm.hkust.edu.hk/bizinsight/2026/01/what-really-sparks-employee-creativity)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://onlinelibrary.wiley.com/doi/epdf/10.1111/joms.13072)
GAO, Baojun
[WANG, Jing](https://bm.hkust.edu.hk/faculty/wang-jing-0)
DING, Xiaojie
GUO, Yue
[The Pitfalls of Soliciting Online Reviews](https://bm.hkust.edu.hk/bizinsight/2025/12/pitfalls-soliciting-online-reviews)
[Consumer Behavior](https://bm.hkust.edu.hk/bizinsight/tag/consumer-behavior)
[Online Marketing](https://bm.hkust.edu.hk/bizinsight/tag/online-marketing)
[Information Disclosure](https://bm.hkust.edu.hk/bizinsight/tag/information-disclosure)
Today’s consumers heavily rely on online peer reviews to guide their purchase decisions. Yet, review platforms and businesses alike are struggling with a shortage of online reviews and declining review length. In response, many businesses have turned to offering incentives, such as discounts or even direct payments, in exchange for (often positive) reviews
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[Read More](https://bm.hkust.edu.hk/bizinsight/2025/12/pitfalls-soliciting-online-reviews)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[ [Digital Platform: Design and Strategy](https://bm.hkust.edu.hk/bizinsight/digital-platform-design-and-strategy "Digital Platform: Design and Strategy") ]
[Read Full Paper](https://pubsonline.informs.org/doi/epdf/10.1287/mnsc.2023.01006)
[ZHANG, Chu](https://bm.hkust.edu.hk/faculty/zhang-chu)
[A Novel Model of Pricing Errors](https://bm.hkust.edu.hk/bizinsight/2025/12/novel-model-pricing-errors)
[Predictive Modeling](https://bm.hkust.edu.hk/bizinsight/tag/predictive-modeling)
[Investment Performance](https://bm.hkust.edu.hk/bizinsight/tag/investment-performance)
[Financial Innovation](https://bm.hkust.edu.hk/bizinsight/tag/financial-innovation)
An important challenge for investors is understanding why some stocks and investments perform better than others. Traditionally, financial experts have predicted how much return (or profit) an investor can expect based on a company’s size, its earnings, or overall economic conditions. With important implications for investors and other finance professionals
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[Read More](https://bm.hkust.edu.hk/bizinsight/2025/12/novel-model-pricing-errors)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://pubsonline.informs.org/doi/epdf/10.1287/mnsc.2023.4768)
DU, Lilun
[LI, Qing](https://bm.hkust.edu.hk/faculty/li-qing)
YU, Peiwen
[Optimizing High-Volume Recruitment](https://bm.hkust.edu.hk/bizinsight/2025/11/optimizing-high-volume-recruitment)
[Recruitment](https://bm.hkust.edu.hk/bizinsight/tag/recruitment)
[Dynamic Programming](https://bm.hkust.edu.hk/bizinsight/tag/dynamic-programming)
High-volume recruitment—hiring a large number of people in a short time—is a challenging process, yet one that is common across industries, from hospitality to global manufacturing. A poorly managed process may overwhelm the recruiting team and lead to inadequate hiring decisions. Thanks to HKUST’s Qing Li and co-authors, recruiters now have guidance for
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[Read More](https://bm.hkust.edu.hk/bizinsight/2025/11/optimizing-high-volume-recruitment)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://pubsonline.informs.org/doi/epdf/10.1287/opre.2021.0562)
[HUANG, Allen](https://bm.hkust.edu.hk/faculty/huang-allen)
HUI, Kai Wai
[ZHENG, Yue](https://bm.hkust.edu.hk/faculty/zheng-yue)
[Insider Trading Deterred by Liberal-Leaning Judges](https://bm.hkust.edu.hk/bizinsight/2025/11/insider-trading-deterred-liberal-leaning-judges)
[Regulation](https://bm.hkust.edu.hk/bizinsight/tag/regulation)
[Corporate Governance](https://bm.hkust.edu.hk/bizinsight/tag/corporate-governance)
[Ethics](https://bm.hkust.edu.hk/bizinsight/tag/ethics)
HKUST-led research shows that judges’ ideological leanings affect the outcomes of insider-trading cases. According to Allen H. Huang, Yue Zheng, and a co-author, liberal judges take an especially strong stance against insider trading, with significant real-world consequences for traders and regulators. Judge ideology is known to influence securities lawsuits
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[Read More](https://bm.hkust.edu.hk/bizinsight/2025/11/insider-trading-deterred-liberal-leaning-judges)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://www.cambridge.org/core/services/aop-cambridge-core/content/view/29ABF7BB417504399F22576A86C2DB3B/S0022109024000164a.pdf/judge-ideology-and-opportunistic-insider-trading.pdf)
[YANG, Yi](https://bm.hkust.edu.hk/faculty/yang-yi)
QIN, Yu
FAN, Yangyang
ZHANG, Zhongju
[Harnessing Alternative Data for Financial Forecasting](https://bm.hkust.edu.hk/bizinsight/2025/09/harnessing-alternative-data-financial-forecasting)
[Data Analytics](https://bm.hkust.edu.hk/bizinsight/tag/data-analytics)
[Earnings Management](https://bm.hkust.edu.hk/bizinsight/tag/earnings-management)
[Stock Market](https://bm.hkust.edu.hk/bizinsight/tag/stock-market)
Financial technology is transforming the world of financial services. Using big data analytics to enhance decision-making in areas such as portfolio and risk management has become a top priority for many financial institutions. Thanks to HKUST’s Yi Yang and co-researchers, institutions and investors now have a novel system for predicting financial risk that
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[Read More](https://bm.hkust.edu.hk/bizinsight/2025/09/harnessing-alternative-data-financial-forecasting)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://misq.umn.edu/misq/article-abstract/47/1/63/2217/Unlocking-the-Power-of-Voice-for-Financial-Risk?redirectedFrom=fulltext)
LI, Mingyu
[BITTERLY, T. Bradford](https://bm.hkust.edu.hk/faculty/bitterly-t-bradford)
[(Dis)trust in AI Management: The Role of Benevolence](https://bm.hkust.edu.hk/bizinsight/2025/09/distrust-ai-management-role-benevolence)
[Management Performance](https://bm.hkust.edu.hk/bizinsight/tag/management-performance)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
Managerial duties are increasingly fulfilled by artificial intelligence (AI). This may cause difficulties in roles requiring high emotional engagement, according to HKUST’s Mingyu Li and T. Bradford Bitterly. Lacking empathy, AI is viewed as less benevolent and trustworthy than humans, highlighting the need for organizations to deploy it carefully. As the AI
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[Read More](https://bm.hkust.edu.hk/bizinsight/2025/09/distrust-ai-management-role-benevolence)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://download.ssrn.com/22/10/24/ssrn_id4256486_code4953600.pdf?response-content-disposition=inline&X-Amz-Security-Token=IQoJb3JpZ2luX2VjECcaCXVzLWVhc3QtMSJGMEQCICuVEzz4FR45YNURyt5NDVXzrNTXK6ELgUekZVZ7e3HgAiB7D%2B9Lc2TnCDH%2BjEAPg0%2Bbm2%2BdgdZ%2B6OQ7ry%2BEpJrrcCrFBQig//////////8BEAQaDDMwODQ3NTMwMTI1NyIMKsU8IPGyLBP2OFmIKpkFaTSuQpNx9br/v4EUa5t7Hf42r7RdavC1/FCE6Z7RD0Go8Wk0SkMUXSDlWGx2U64fouxH9wmSeAyIKrbsgAWxkmM2/epQmFhT0KUYXrC47t6GkoIDiKg82GMZhJzLhvw7JMmiJMT0GGurz65Mh92ZDVE0Bow7oGiJLTHoe84PMOWBS7HutIHE3Yoy1Vk8Q9bHBvJMIZwEl79R%2BaMNMne2u4gh2uw/CEo4VLVPIU037aYM9wXpR5%2ByMZu7EBHc%2BEtb1Lj5uw6FGuMUkjk0H4DrTufL6Mg8l%2B/TlWJc5eOcgxnM/tO/oL%2BkKiq8BIeNYLaba%2Bl2tD8X/hMASvtg2SZ8Vwc5zURIb/U%2BQrcGXz56BfUIgdH5xOHITana161bwFK/LbwU2zZjQXl%2BGgFwz5V71Fpj9%2BiLX7MFSkz7mdRWxPxcoybF1G2LvnZx402Xz24HPR%2BMJz45WkY9nMFzcWX9%2BJt5O/LfX1vOZXqynGY64ZFepe4ISHrn/LD5unn5GaTUwsBH8wogX5QK4k5ZOy3SCxTArBzlT33kcm4iznnVbaTINvWLhxKfeX55mFe0kF6Jf9DPUeDQhKtF/2KtfOKqrDyb/M8KxfXytEqUahd5/4syoruBhwhauFdGcOFrxL4vZfFs4cyLtLyr71Yi7IZkakCM3xxj7tfXnLiRZKLVhZ7zQ9zS32ha0x/3FWDD3dTAwWTfBvujTbjWeVJNGz2Ofw53Xc7UBFahUf8pps5C9%2BNF%2BXkA3ygNpujv2grK6qGn4RybqjeECjWest5GhFCKVchrN7zaI9w9GDM1WG4Wc3/phLulLBIgGS%2B9kI4YzXhsy6Ob4z2Rtq9CrWSjQlGs1Adk4IhpdC9uTZIFPi1557C2XdcKhkditZ4wuKepxgY6sgHKu7YfZbMJCsk7D3FbRvGmrACLiKzmFWhw4u9I4pdEbEKuRPD2ZnsMxip3q%2B6q3sWIqVS6j3OjoMwj1YYiiSrsBmj/pte%2BBJgdf3Ub55FR8Q%2BHUg2kQIHa59hVOBpitK8bYi2S%2BjCFNoMlBbqIiY1tqL1t3RaUUf91lSwPCLlJHB5Fd9F1xFEMkcfc1u64oI4USf9lw1H/RQCdtskExEH6NScokzn9sQ%2B2priT2UEBvwp5&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250917T065229Z&X-Amz-SignedHeaders=host&X-Amz-Expires=300&X-Amz-Credential=ASIAUPUUPRWEVHPXC34Z/20250917/us-east-1/s3/aws4_request&X-Amz-Signature=cbede58ccd1b86fd338752aaa4a518bc6719e1a8e555878b83708df427d88b4c&abstractId=4256486)
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