# Artificial Intelligence
**Source**: https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence
**Parent**: https://bm.hkust.edu.hk/bizinsight/bizstudies
LI, Mingyu
[BITTERLY, T. Bradford](https://bm.hkust.edu.hk/faculty/bitterly-t-bradford)
[(Dis)trust in AI Management: The Role of Benevolence](https://bm.hkust.edu.hk/bizinsight/2025/09/distrust-ai-management-role-benevolence)
[Management Performance](https://bm.hkust.edu.hk/bizinsight/tag/management-performance)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
Managerial duties are increasingly fulfilled by artificial intelligence (AI). This may cause difficulties in roles requiring high emotional engagement, according to HKUST’s Mingyu Li and T. Bradford Bitterly. Lacking empathy, AI is viewed as less benevolent and trustworthy than humans, highlighting the need for organizations to deploy it carefully. As the AI
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[Read More](https://bm.hkust.edu.hk/bizinsight/2025/09/distrust-ai-management-role-benevolence)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://download.ssrn.com/22/10/24/ssrn_id4256486_code4953600.pdf?response-content-disposition=inline&X-Amz-Security-Token=IQoJb3JpZ2luX2VjECcaCXVzLWVhc3QtMSJGMEQCICuVEzz4FR45YNURyt5NDVXzrNTXK6ELgUekZVZ7e3HgAiB7D%2B9Lc2TnCDH%2BjEAPg0%2Bbm2%2BdgdZ%2B6OQ7ry%2BEpJrrcCrFBQig//////////8BEAQaDDMwODQ3NTMwMTI1NyIMKsU8IPGyLBP2OFmIKpkFaTSuQpNx9br/v4EUa5t7Hf42r7RdavC1/FCE6Z7RD0Go8Wk0SkMUXSDlWGx2U64fouxH9wmSeAyIKrbsgAWxkmM2/epQmFhT0KUYXrC47t6GkoIDiKg82GMZhJzLhvw7JMmiJMT0GGurz65Mh92ZDVE0Bow7oGiJLTHoe84PMOWBS7HutIHE3Yoy1Vk8Q9bHBvJMIZwEl79R%2BaMNMne2u4gh2uw/CEo4VLVPIU037aYM9wXpR5%2ByMZu7EBHc%2BEtb1Lj5uw6FGuMUkjk0H4DrTufL6Mg8l%2B/TlWJc5eOcgxnM/tO/oL%2BkKiq8BIeNYLaba%2Bl2tD8X/hMASvtg2SZ8Vwc5zURIb/U%2BQrcGXz56BfUIgdH5xOHITana161bwFK/LbwU2zZjQXl%2BGgFwz5V71Fpj9%2BiLX7MFSkz7mdRWxPxcoybF1G2LvnZx402Xz24HPR%2BMJz45WkY9nMFzcWX9%2BJt5O/LfX1vOZXqynGY64ZFepe4ISHrn/LD5unn5GaTUwsBH8wogX5QK4k5ZOy3SCxTArBzlT33kcm4iznnVbaTINvWLhxKfeX55mFe0kF6Jf9DPUeDQhKtF/2KtfOKqrDyb/M8KxfXytEqUahd5/4syoruBhwhauFdGcOFrxL4vZfFs4cyLtLyr71Yi7IZkakCM3xxj7tfXnLiRZKLVhZ7zQ9zS32ha0x/3FWDD3dTAwWTfBvujTbjWeVJNGz2Ofw53Xc7UBFahUf8pps5C9%2BNF%2BXkA3ygNpujv2grK6qGn4RybqjeECjWest5GhFCKVchrN7zaI9w9GDM1WG4Wc3/phLulLBIgGS%2B9kI4YzXhsy6Ob4z2Rtq9CrWSjQlGs1Adk4IhpdC9uTZIFPi1557C2XdcKhkditZ4wuKepxgY6sgHKu7YfZbMJCsk7D3FbRvGmrACLiKzmFWhw4u9I4pdEbEKuRPD2ZnsMxip3q%2B6q3sWIqVS6j3OjoMwj1YYiiSrsBmj/pte%2BBJgdf3Ub55FR8Q%2BHUg2kQIHa59hVOBpitK8bYi2S%2BjCFNoMlBbqIiY1tqL1t3RaUUf91lSwPCLlJHB5Fd9F1xFEMkcfc1u64oI4USf9lw1H/RQCdtskExEH6NScokzn9sQ%2B2priT2UEBvwp5&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250917T065229Z&X-Amz-SignedHeaders=host&X-Amz-Expires=300&X-Amz-Credential=ASIAUPUUPRWEVHPXC34Z/20250917/us-east-1/s3/aws4_request&X-Amz-Signature=cbede58ccd1b86fd338752aaa4a518bc6719e1a8e555878b83708df427d88b4c&abstractId=4256486)
[FERNÁNDEZ-LORÍA, Carlos](https://bm.hkust.edu.hk/faculty/fernandez-loria-carlos)
PROVOST, Foster
HAN, Xintian
[Explaining AI’s Data-Driven Decisions](https://bm.hkust.edu.hk/bizinsight/2024/03/explaining-ais-data-driven-decisions)
[Machine Learning](https://bm.hkust.edu.hk/bizinsight/tag/machine-learning)
[Decision Making](https://bm.hkust.edu.hk/bizinsight/tag/decision-making)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Data Analytics](https://bm.hkust.edu.hk/bizinsight/tag/data-analytics)
Today, artificial intelligence (AI) systems make data-driven decisions in a multitude of applications and industries. Explanations of the reasoning behind these decisions are crucial to the success and acceptance of such systems, say HKUST researcher Carlos Fernández-Loría and colleagues. Rising to this challenge, the authors present and rigorously test a
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[Read More](https://bm.hkust.edu.hk/bizinsight/2024/03/explaining-ais-data-driven-decisions)
[ [BizStudies](https://bm.hkust.edu.hk/bizinsight/bizstudies "BizStudies") ]
[Read Full Paper](https://fosterprovost.com/wp-content/uploads/2022/11/CFExplanations2022_MISQ.pdf)
[CHAO, Melody](https://bm.hkust.edu.hk/faculty/chao-melody)
[The Fair AI?: Reactions to AI-made organizational decisions](https://bm.hkust.edu.hk/bizinsight/2024/02/fair-ai-reactions-ai-made-organizational-decisions)
[Organizational Behavior](https://bm.hkust.edu.hk/bizinsight/tag/organizational-behavior)
[Decision Making](https://bm.hkust.edu.hk/bizinsight/tag/decision-making)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
Would people react positively or negatively if organizational decisions were made by AI instead of by traditional decision agents (i.e., human managers)? Whereas high-profile stories covered in news media suggest that the use of AI in organizational decision-making was viewed as unfair and received negatively, recent surveys showed that using AI in decision
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[Read More](https://bm.hkust.edu.hk/bizinsight/2024/02/fair-ai-reactions-ai-made-organizational-decisions)
[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]
[Watch Video](https://video.ust.hk/watch?video=19AD3BF1C75E1C93&embed=Y)
[Fintech Manpower Development in Asia-Pacific Financial Centers with a Focus on Artificial Intelligence and Big Data Professionals](https://bm.hkust.edu.hk/bizinsight/2021/12/fintech-manpower-development-asia-pacific-financial-centers-focus-artificial)
[Fintech](https://bm.hkust.edu.hk/bizinsight/tag/fintech)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Big Data](https://bm.hkust.edu.hk/bizinsight/tag/big-data)
[Asia-Pacific](https://bm.hkust.edu.hk/bizinsight/tag/asia-pacific)
[Talent](https://bm.hkust.edu.hk/bizinsight/tag/talent)
An in-depth analysis about AI and big data talent landscape across six financial centers in Asia Pacific, to understand the measures taken by each financial center to fill the talent gap, and makes recommendations.
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[Read More](https://bm.hkust.edu.hk/bizinsight/2021/12/fintech-manpower-development-asia-pacific-financial-centers-focus-artificial)
[ [Fintech](https://bm.hkust.edu.hk/bizinsight/bizthemes/fintech "Fintech") ]
[Read Full Paper](https://bm.hkust.edu.hk/sites/default/files/html/44a9325df8e132acd9e7e6a3c190d81d/FINTECH%20MANPOWER%20DEVELOPMENT%20IN%20ASIA-PACIFIC/index.html)
[FINTECH - Reshaping the Future of Finance Services](https://bm.hkust.edu.hk/bizinsight/2021/05/fintech-reshaping-future-finance-services)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Big Data](https://bm.hkust.edu.hk/bizinsight/tag/big-data)
[Blockchain](https://bm.hkust.edu.hk/bizinsight/tag/blockchain)
[Data Security](https://bm.hkust.edu.hk/bizinsight/tag/data-security)
[Fintech](https://bm.hkust.edu.hk/bizinsight/tag/fintech)
Over the years, our faculty members have published articles on local media outlets, sharing their insights with the public in a book FINTECH – Reshaping the Future of Finance Services《金融科技重塑金融未來》
Published by the HKUST Business School, the book features articles previously published in a column (解牛集) in the Hong Kong Economic Journal, by seven faculty
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[Read More](https://bm.hkust.edu.hk/bizinsight/2021/05/fintech-reshaping-future-finance-services)
[ [Fintech](https://bm.hkust.edu.hk/bizinsight/bizthemes/fintech "Fintech") ]
[Read Full Paper](https://bm.hkust.edu.hk/sites/default/files/files/Content/FlippingBook/Report/FINTECH%20-%20Reshaping%20the%20Future%20of%20Finance%20Services/index.html)
KWON, Ohchan
[Future of work: Algorithmic recommendation and human discretion](https://bm.hkust.edu.hk/bizinsight/2021/04/future-work-algorithmic-recommendation-and-human-discretion)
[Algorithm](https://bm.hkust.edu.hk/bizinsight/tag/algorithm)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Recommendation Systems](https://bm.hkust.edu.hk/bizinsight/tag/recommendation-systems)
[Interdisciplinary Seminar](https://bm.hkust.edu.hk/bizinsight/tag/interdisciplinary-seminar)
[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]
[Watch Video](https://video.ust.hk/Watch.aspx?Video=5414AC46167CA0C7&embed=Y)
[GONG, Yaping](https://bm.hkust.edu.hk/faculty/gong-yaping)
[AI Recruiter and Applicant Reaction: A Matter of Warmth and Competence?](https://bm.hkust.edu.hk/bizinsight/2021/04/ai-recruiter-and-applicant-reaction-matter-warmth-and-competence)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Recruitment](https://bm.hkust.edu.hk/bizinsight/tag/recruitment)
[Human Resource Management](https://bm.hkust.edu.hk/bizinsight/tag/human-resource-management)
[Technology and Innovation](https://bm.hkust.edu.hk/bizinsight/tag/technology-and-innovation)
[Interdisciplinary Seminar](https://bm.hkust.edu.hk/bizinsight/tag/interdisciplinary-seminar)
[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]
[Watch Video](https://video.ust.hk/Watch.aspx?Video=4BA170812385DA01&embed=Y)
[YANG, Yi](https://bm.hkust.edu.hk/faculty/yang-yi)
[Machine learning, business analytics, and AI: Development and application of machine learning techniques](https://bm.hkust.edu.hk/bizinsight/2021/04/machine-learning-business-analytics-and-ai-development-and-application-machine)
[Machine Learning](https://bm.hkust.edu.hk/bizinsight/tag/machine-learning)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Data Analytics](https://bm.hkust.edu.hk/bizinsight/tag/data-analytics)
[Interdisciplinary Seminar](https://bm.hkust.edu.hk/bizinsight/tag/interdisciplinary-seminar)
[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]
[Watch Video](https://video.ust.hk/Watch.aspx?Video=37B9C4DC300F458A&embed=Y)
[LIU, Jia](https://bm.hkust.edu.hk/faculty/liu-jia)
[Machine learning, business analytics, and AI: Based Model of Web Search Behavior: An Application to TV Show Search](https://bm.hkust.edu.hk/bizinsight/2020/11/machine-learning-business-analytics-and-ai-based-model-web-search-behavior)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
[Machine Learning](https://bm.hkust.edu.hk/bizinsight/tag/machine-learning)
[Marketing Strategy](https://bm.hkust.edu.hk/bizinsight/tag/marketing-strategy)
[Recommendation Systems](https://bm.hkust.edu.hk/bizinsight/tag/recommendation-systems)
[Interdisciplinary Seminar](https://bm.hkust.edu.hk/bizinsight/tag/interdisciplinary-seminar)
We develop a flexible content-based search model that links the content preferences of search engine users to query search volume and click-through rates. Content preferences are defined over latent topics that describe the content of search queries and search result descriptions. Moreover, our model allows content preferences to vary systematically based on
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[Read More](https://bm.hkust.edu.hk/bizinsight/2020/11/machine-learning-business-analytics-and-ai-based-model-web-search-behavior)
[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]
[Watch Video](https://video.ust.hk/Watch.aspx?Video=64A12C86A9AFEFF3&embed=Y)
[Read Full Paper](https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3372751)
[CHEN, Yanzhen](https://bm.hkust.edu.hk/faculty/chen-yanzhen)
[Voices and Deeds: Predicting Firm Performance with Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/2019/01/voices-and-deeds-predicting-firm-performance-artificial-intelligence)
[Fintech](https://bm.hkust.edu.hk/bizinsight/tag/fintech)
[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)
We humans are good at detecting meaning from the nuances of voices, and we are often proud that we can infer information implicitly conveyed, and sometimes inadvertently revealed, by a speaker. Being able to discern subtleties in voices, and thus infer the underlying intentions of the speaker, is such a unique human skill that we generally consider it an
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[Read More](https://bm.hkust.edu.hk/bizinsight/2019/01/voices-and-deeds-predicting-firm-performance-artificial-intelligence)
[ [Fintech](https://bm.hkust.edu.hk/bizinsight/bizthemes/fintech "Fintech") ]