# CHAO, Melody

**Source**: https://bm.hkust.edu.hk/faculty/chao-melody
**Parent**: https://bm.hkust.edu.hk/bizinsight/leadership-and-behavioral-decision-making

CHAO, Melody

Associate Professor, Academic Director of MSc in Family Office and Family Business

Department of Management

[View Profile](https://mgmt.hkust.edu.hk/faculty-and-staff/directory/mchao)

### Recent Activities

[CHAO, Melody](https://bm.hkust.edu.hk/faculty/chao-melody)

CHOI, Jungmin

[For Me or Against Me? Reactions to AI (vs. Human) Decisions That Are Favorable or Unfavorable to the Self and the Role of Fairness Perception](https://bm.hkust.edu.hk/bizinsight/2026/01/me-or-against-me-reactions-ai-vs-human-decisions-are-favorable-or-unfavorable)

Public reactions to algorithmic decisions often diverge. While high-profile media coverage suggests that the use of AI in organizational decision-making is viewed as unfair and received negatively, recent survey results suggest that such use of AI is perceived as fair and received positively. Drawing on fairness heuristic theory, the current research
...
[Read More](https://bm.hkust.edu.hk/bizinsight/2026/01/me-or-against-me-reactions-ai-vs-human-decisions-are-favorable-or-unfavorable)

[ [Leadership and Behavioral Decision-making](https://bm.hkust.edu.hk/bizinsight/leadership-and-behavioral-decision-making "Leadership and Behavioral Decision-making") ]

[Read Full Paper](https://pubmed.ncbi.nlm.nih.gov/39446885/)

[CHAO, Melody](https://bm.hkust.edu.hk/faculty/chao-melody)

[The Fair AI?: Reactions to AI-made organizational decisions](https://bm.hkust.edu.hk/bizinsight/2024/02/fair-ai-reactions-ai-made-organizational-decisions)

[Organizational Behavior](https://bm.hkust.edu.hk/bizinsight/tag/organizational-behavior)

[Decision Making](https://bm.hkust.edu.hk/bizinsight/tag/decision-making)

[Artificial Intelligence](https://bm.hkust.edu.hk/bizinsight/tag/artificial-intelligence)

Would people react positively or negatively if organizational decisions were made by AI instead of by traditional decision agents (i.e., human managers)? Whereas high-profile stories covered in news media suggest that the use of AI in organizational decision-making was viewed as unfair and received negatively, recent surveys showed that using AI in decision
...
[Read More](https://bm.hkust.edu.hk/bizinsight/2024/02/fair-ai-reactions-ai-made-organizational-decisions)

[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]

[Watch Video](https://video.ust.hk/watch?video=19AD3BF1C75E1C93&embed=Y)

[CHAO, Melody](https://bm.hkust.edu.hk/faculty/chao-melody)

[From Mindsets to Cultural Competence](https://bm.hkust.edu.hk/bizinsight/2020/04/mindsets-cultural-competence)

[Lunch Webinar](https://bm.hkust.edu.hk/bizinsight/tag/lunch-webinar)

[Social Network](https://bm.hkust.edu.hk/bizinsight/tag/social-network)

[Cultural Competence](https://bm.hkust.edu.hk/bizinsight/tag/cultural-competence)

With increase in global connectivity, the ability to navigate diverse workforce is seen as an important asset. Cultural competence refers to the ability to adapt and function efficiently in a diverse setting. In this presentation, Prof Melody Chao will explore how our mindsets (i.e., beliefs) and environmental factors influence our ease in managing diversity
...
[Read More](https://bm.hkust.edu.hk/bizinsight/2020/04/mindsets-cultural-competence)

[ [BizTalks](https://bm.hkust.edu.hk/bizinsight/biztalks "BizTalks") ]

[Watch Video](https://video.ust.hk/Watch.aspx?Video=5DA23909296FFC36&embed=Y)