# Additional Support

**Source**: https://dso.college.harvard.edu/additional-support
**Parent**: https://dso.college.harvard.edu

## Find resources for emergencies and other urgent matters, technology, accommodations, housing, dining, transportation, ID services, and more.

## Help With...

- [Emergency (24/7) Resources](#emergency)
- [Other Resources](#other)

## Emergency (24/7) Resources

- Acute medical concerns? [HUHS Urgent Care](https://huhs.harvard.edu/urgent-care#gsc.tab=0) 24/7 line (617) 495-5711
- COVID-19 symptoms or possible exposure? See the [COVID isolation policies](/isolation-quarantine-policies).
- Mental health distress? [CAMHS Cares](https://camhs.huhs.harvard.edu/) 24/7 line (617) 495-2042
- Concerns about sexual harassment or assault? [SHARE Confidential Crisis Hotline](https://oge.harvard.edu/share-crisis-hotline) 24/7 line (617) 495-9100
- Lockouts: Securitas is available 24/7 at 617-496-9370. For students in the Houses, you should start by going to your building manager’s office, where your building manager or a Securitas guard may be able to help depending on the time of day. If the building manager’s office is closed, you should call Securitas.
- Urgent facilities issues such as power outages or flooding? [University Operations Center](https://www.energyandfacilities.harvard.edu/operations-center) 24/7 line 617-495-5560
- Non-urgent facilities issues? [PRESTO Work Order Request](https://oprp.fas.harvard.edu/presto-2)
- Other **urgent** residential issues? Harvard College students should call their [Proctor or Tutor on Call](/tutor-and-proctor-call-contact-information)
- [Harvard University Police Department (HUPD)](https://www.hupd.harvard.edu) 24/7 line 617-495-1212
- Other Police, Fire, or Medical Concerns? call 911
- Emergency support while abroad? [International SOS](https://www.globalsupport.harvard.edu/travel/emergency-support)
- [Harvard Emergency Management](https://www.ehs.harvard.edu/emergency-management)
- [Campus or Community Emergencies](https://www.harvard.edu/emergency/)

## Other Resources

- : Information about housing policies, dates and deadlines, move in/move out, housing lotteries, transferring Houses, the residential portal to apply for or cancel housing, living off campus, and more.
- [Harvard University Dining Services (HUDS)](https://dining.harvard.edu/): Information about menus, dining hall hours, openings and closings, BoardPlus and guest meals, food allergies and special dietary needs, and Kosher and Halal dining.
- [Disability Access Office (DAO):](https://dao.fas.harvard.edu/) Information about academic, housing, dining, and other accommodations for temporary or long-term illnesses or health circumstances.
- [Harvard Shuttle and Van Services:](https://www.transportation.harvard.edu/shuttle-van-services) Information about the daytime and evening van services, shuttle trackers and route maps, and more.
- [Campus Escort Program](https://www.hupd.harvard.edu/campus-escort-program): A campus safety program developed by Harvard College in partnership with HUPD. Hours of operation: 10:30 pm to 3:00am, Thursday through Saturday.
- [Booking a Space](https://college.harvard.edu/guides/navigating-campus-day-day)
- [Harvard University Information Technology (HUIT)](https://huit.harvard.edu/get-help): For information about technology support, including technology loans.
- [Technology Loans from HUIT](https://huit.harvard.edu/tech-loans-students)
- [Technology Loans from Harvard Library](https://library.harvard.edu/services-tools/tech-loan)
- [Harvard ID Card Services](https://www.campusservicecenter.harvard.edu/services/id-cards): Information about assistance with lost, stolen, or damaged cards, or other card-related problems.
- [Bias Incident Reporting](https://csndr.harvard.edu/report-concern-ndab): For information and assistance regarding harassment, discrimination, and bias-related incidents.
- [Harvard College Title IX](https://titleix.college.harvard.edu/): For information and assistance regarding discrimination and/or harassment on the basis of sex, sexual orientation or gender identity, as well as sexual misconduct, including sexual assault.
- [Harvard College Office of Academic Integrity and Student Conduct:](https://oaisc.fas.harvard.edu/) For information about the [Administrative Board](https://adboard.fas.harvard.edu/) and the [Honor Council](https://honorcouncil.fas.harvard.edu/).

## Harvard College Guides

### College Guide: Navigating Campus Day-to-Day

Featuring:

- How to book a space
- Dining and food trucks
- Shuttle schedules
- Campus discounts
- Resources for First-Year Students
- Support services

### Guide to Harvard Terms and Acronyms

Find all of the common abbreviations heard around campus, as well as links to any locations or resources.

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