# Contact
**Source**: https://www.alumni.cam.ac.uk/contact
**Parent**: https://www.alumni.cam.ac.uk/?ucam-ref=global-quick-links
Welcome to our FAQ page.
Staying connected and making the most of your alumni benefits should be easy. This section is your quick guide to getting the information you need, from updating your details to accessing services and getting in touch with the Development and Alumni Relations office.
## Questions about my alumni details
### How do I update my details or check my alumni profile?
The quickest way to check and update your details with us is by [logging into your online profile](https://www.alumni.cam.ac.uk/update-your-details).
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### Where can I find my alumni number?
You can find your alumni number at the bottom of all the communications you have received from the Alumni Engagement team, for example, the monthly newsletter or an events bulletin.
If you are unable to find this, please contact the Alumni Engagement team on [contact@alumni.cam.ac.uk](mailto:contact@alumni.cam.ac.uk).
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### Need help logging in?
Our [user account help section](https://www.alumni.cam.ac.uk/user-account-help) contains everything you need to get you logged in.
## I have a question about alumni benefits
### Where do I find information on alumni benefits?
The University provides a number of benefits and services to alumni and former postdocs, including free access to a number of online academic resources, a free email service, a global network of alumni groups, special events offers and more.
For all alumni benefits, please visit the [alumni benefits page](https://www.alumni.cam.ac.uk/all-benefits).
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### How do I confirm if I am eligible for alumni status?
An alumnus/alumna of the University of Cambridge is someone who has both matriculated and studied on an approved course, or been awarded an approved certificate or diploma from the University as a non-matriculated student. Eligibility criteria is explained in full in the [Alumni Eligibility section](https://www.alumni.cam.ac.uk/contact/alumni-eligibility).
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### What is the CAMcard and how do I request one?
The CAMCard is the official alumni card, available free of charge to all Cambridge alumni.
It gives you access to a [range of exclusive discounts](https://www.alumni.cam.ac.uk/benefits/camcard) – from hotel stays and further learning opportunities, to local businesses in and around Cambridge.
For information on how to submit a CAMCard request, please visit how to [request a CAMcard](https://www.alumni.cam.ac.uk/benefits/camcard/request-a-camcard) on the alumni website.
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### What is the Cambridge Alumni Magazine (CAM), and how do I contact you about it?
CAM - The University's alumni magazine, brings together the best of Cambridge thought and debate. Published three times a year, it carries intelligent, in-depth features, news and events from the University and a fiendishly-difficult prize crossword.
For any questions regarding the magazine, contact CAM editorial by sending the team an email: [cameditor@alumni.cam.ac.uk](mailto:cameditor@alumni.cam.ac.uk)
[Visit the digital home of CAM](https://magazine.alumni.cam.ac.uk/) to read the latest edition of the magazine and browse previous issues.
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### How do I access my alumni email account?
Visit the [alumni email log-in page](https://www.alumni.cam.ac.uk/benefits/alumni-email) where you will find additional information to help you access your alumni email account.
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### Are there events for alumni?
The University of Cambridge offers a wide variety of events for alumni and supporters throughout the year.
You can take part in online [Cambridge Conversations](https://www.alumni.cam.ac.uk/events/cambridge-conversations), which feature thought-provoking discussions with leading academics and experts.
There are also [Global Cambridge](https://www.alumni.cam.ac.uk/events/global-cambridge) events held around the world, providing opportunities to connect with fellow alumni in your region.
The annual [Alumni Festival](https://www.alumni.cam.ac.uk/festival), which includes an exciting mix of talks, tours, and workshops designed to appeal to a broad range of interests.
To ensure you don’t miss out on upcoming events, please check your communications preferences are up to date and that you’ve opted in to receive the alumni Events Bulletin. Check and update your [communication preferences on the alumni website](https://www.alumni.cam.ac.uk/update-your-details).
## Questions about your degree, transcripts or verification
After graduation you'll need to refer to your degree now and then. Find out how to get a copy of your academic transcript, a new degree certificate, or how to access CamSIS Extended Self Service below.
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### How do I get a copy of my certificate or transcript
You can request a copy of your degree certificate or transcript online. All requests are managed by the University Student Registry office.
To find out more please visit the [University Degree certificates and transcripts webpage](https://www.cambridgestudents.cam.ac.uk/your-course/graduation-and-what-next/degree-certificates-and-transcripts).
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### Unofficial transcripts (CamSIS Extended Self-Service)
Find out about accessing your unofficial transcript through CamSIS Extended Self-Service on the [Student Registry's webpage about transcripts](https://www.cambridgestudents.cam.ac.uk/your-course/graduation-and-what-next/degree-certificates-and-transcripts/academic-transcripts?utm_campaign=alumni&utm_medium=web&utm_source=yourdegree&utm_content=unofficialtranscript).
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### Degree verification
All verifications of full time Cambridge degrees are dealt with via Digitary Core, allowing you to decide who you share your personal data with.
Please see the [degree verification page on the Student Registry’s website](https://www.cambridgestudents.cam.ac.uk/your-course/graduation-and-what-next/verification-cambridge-degrees?utm_campaign=alumni&utm_medium=web&utm_source=mydegree&utm_content=verification) for further information.
## Graduate Outcomes Survey
You'll be contacted about 15 months after you finish studying about Graduate Outcomes, a national survey about where your degree has taken you. From summer 2017, all graduates who complete a course will be asked to take part in the survey, the results of which can help current and future students consider potential careers after their course.
It is administrated by the Higher Education Statistics Agency (HESA), which was responsible for the Destination of Leavers from Higher Education (DLHE) survey you may have heard about in the past.
To ensure that you're involved, be sure to [keep your contact details up-to-date](http://www.alumni.cam.ac.uk/update-your-details?utm_campaign=gradoutcomes&utm_medium=web&utm_source=yourdegree&utm_content=goblock) with us.
Find out more on [HESA's website](https://www.hesa.ac.uk/innovation/outcomes/students).
## About the Cambridge MA
If you studied for a BA here you may proceed to the Cambridge MA, which is not a postgraduate qualification like at other UK universities. Graduations are administrated through your College, so in the first instance you should contact your College's development and alumni relations office to find out about arranging to have your MA Cantab conferred.
Some Colleges let alumni know when their matriculation year group becomes eligible to receive the MA Cantab, so be sure to keep your address updated with your College. This will be not less than six years from the end of your first term of residence, providing that at least two years have passed since you received your BA. If you are unsure, contact your College's development and alumni relations office.
Further information is available on the [Cambridge MA page on the Student Registry's website](https://www.cambridgestudents.cam.ac.uk/your-course/graduation-and-what-next/cambridge-ma?utm_campaign=alumni&utm_medium=web&utm_source=yourdegree&utm_content=macantab).
## How do I inform you of a deceased individual?
If you know a Cambridge alumnus/a who has died, please [complete our online form](https://www.alumni.cam.ac.uk/contact/deceased-notification-form).
Once your form has been submitted, we will update our records and notify the relevant College.
## Advertising job opportunities to Cambridge alumni
Recruitment opportunities for student and graduates of the University are handled by the Careers Service. Contact information and a full list of service available to recruiters can be found on the [Careers Service website](https://www.careers.cam.ac.uk/employers).
Alumni of the University may join and post directly to the [University of Cambridge Alumni LinkedIn Group](https://www.linkedin.com/groups/3980060/).
## Tracing an ancestor or historic figure who may have been to Cambridge
The Archives department in the University Library has compiled comprehensive guides for those doing historical or genealogical research:
- [How to find Cambridge alumni >](https://www.lib.cam.ac.uk/collections/departments/manuscripts-university-archives/subject-guides/university-archives/how-find?utm_medium=referral&utm_source=alumni)
- [How to find staff >](https://www.lib.cam.ac.uk/collections/departments/manuscripts-university-archives/subject-guides/university-archives/how-0?utm_medium=referral&utm_source=alumni)
## Contact a lost Cambridge friend, classmate or relative.
Due to the terms of our Data Protection Act, we cannot provide you with any contact details. However, if we can identify the individual and we hold a contactable email address or postal address, we would be more than happy to forward your message to them on your behalf.
To make sure we get all the details we need to process this request, we kindly ask that you [complete our online form](https://www.alumni.cam.ac.uk/contact/contacting-a-lost-friend-classmate-or-relative).
## Am I able to use the University's branding?
The University name and logo may not be used in a personal capacity by current members of the University or by Alumni. They may not give the impression they are representing the University by using the brand (‘CAMBRIDGE’) on personal websites, publications, letterhead or business cards. They may not use the brand in connection with their own commercial activities, including:
- setting up a business using the University’s global brand name CAMBRIDGE;
- consultation and private speaking;
- teaching engagements;
except under the auspices of [CUTS](https://www.enterprise.cam.ac.uk/consultancy-services-management/be-a-consultant/). The University name only may be used when writing biographically, for example on CVs/resumes.
You can still reference your connection factually. We do appreciate the sense of belonging our students and former students have to the university, so you are very welcome to use factual, descriptive references in your materials, provided they do not imply affiliation or endorsement. Examples of acceptable wording include:
• “Founded by a PhD student while studying at the University of Cambridge.”\
• “Created by Cambridge alumni.”
Note that the cantab.ac.uk and cantab.net alumni emails addresses are intended for personal, non-commercial use only. Alumni must ensure that their use of these addresses does not imply they are representing or acting on behalf of the University.
## I'd like to find an alumni group near me
Our Groups are a remarkable network of friendly and engaged alumni sharing a passion and commitment to Cambridge.
Alumni are eligible to join any of more than 200 volunteer-led Alumni Groups around the world.
Send the Networks team an email if you'd like to know more about how you can get involved in this way: [networks@alumni.cam.ac.uk](mailto:networks@alumni.cam.ac.uk)
Alternatively, you can [filter and search for groups on our website](https://www.alumni.cam.ac.uk/get-involved/find-an-alumni-group).
## How do I contact the fundraising and campaigns teams?
Meaningful partnerships with our alumni, donors and volunteers ensure that we continue to deliver academic excellence to make a positive difference in the world.
If you would like to speak with a member of the fundraising and campaigns team, in the first instance get in touch with our colleagues via our [Philanthropy website](https://www.philanthropy.cam.ac.uk/contact-us).
## Cambridge in America
Curious about Cambridge alumni activities in North America? Interested in volunteering for Cambridge in America? Have a question about making a gift to a college or the University? Alumni based in North America are welcome to contact our colleagues located in New York.
Information about how to contact Cambridge in America can be found on their website: <https://www.cantab.org>
## I have a question regarding how the University uses and protects my personal data
We are committed to protecting your personal information and being transparent about what information we hold. Your data is used by us for alumni and supporter relations, and for fundraising. Please read our full data protection statement at: [alumni.cam.ac.uk/data-protection](https://alumni.cam.ac.uk/data-protection)
If you have a question about how we handle your data you can email [database@alumni.cam.ac.uk](mailto:database@alumni.cam.ac.uk)
## Other ways I can stay connected with the University and alumni
You can connect with us and your fellow alumni using the official Cambridge University and Alumni social channels on:
- [Facebook](https://www.facebook.com/cambridgealumni)
- [Instagram](https://www.instagram.com/cambridge_alumni)
- [LinkedIn](https://www.linkedin.com/groups/3980060/)
- [Sina Weibo](https://www.weibo.com/CambridgeUniv?is_all=1)
- [X (formerly, Twitter)](https://twitter.com/cambridge_uni)
## I still haven't found what I'm looking for
We’re sorry you couldn’t find the information you were looking for. Please feel free to contact us directly, we’re here to help. Send email to the alumni engagement team via [contact@alumni.cam.ac.uk](mailto:contact@alumni.cam.ac.uk). Mark your enquiry in the subject line.
If you are unable to send us an email, please give us a call on +44 (0)1223 332288.
If your query relates to an event that you have recently booked on or would like to know more about, please contact the events team directly via [events@alumni.cam.ac.uk](mailto:events@alumni.cam.ac.uk)