# Emergency Contacts

**Source**: https://staff.counselling.cam.ac.uk/other-sources-of-support/emergency-contacts
**Parent**: https://staff.counselling.cam.ac.uk/general-information

## **The Staff Counselling Centre is not an emergency service**

**Please see below for whom to contact in an emergency if you have immediate concerns about your wellbeing or mental health**\
\
**Contact your GP**

Outside normal surgery hours, the **Urgent Care Cambridgeshire**service is available

### **NHS 111**

In England call **111** for 24-hour emergency medical advice and information. It provides 24-hour access, seven days a week, 365 days a year, to mental health care, advice and support. 

**[Service detail | CPFT NHS Trust](https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cpft.nhs.uk%2Fservice-detail%2Fservice%2Ffirst-response-service-frs-21%2F&data=05%7C01%7CSamantha.Thorpe%40admin.cam.ac.uk%7Cdb18bbab686848401ddf08db3c1d4526%7C49a50445bdfa4b79ade3547b4f3986e9%7C1%7C0%7C638169868624596532%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=aethJ4Ke3Ef9mVd7v9QP7bCfhlaZAwqGxPC6c2RJc3g%3D&reserved=0)**

For urgent mental health support call 111, select option 2 and speak to a mental health professional 24/7.

A member of the First Response Service will talk with you to assess your needs and support may involve telephone support, a face to face assessment or referral on to another service.

Please note that if your situation is a medical emergency you should attend A&E at Addenbroke's Hospital.

## **Other urgent service details**

### **Samaritans - Freephone Helpline - 116 123** **[Samaritans | Every life lost to suicide is a tragedy | Here to listen](https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.samaritans.org%2F&data=05%7C01%7CSamantha.Thorpe%40admin.cam.ac.uk%7Cdb18bbab686848401ddf08db3c1d4526%7C49a50445bdfa4b79ade3547b4f3986e9%7C1%7C0%7C638169868624752791%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=8%2FcCpgPrbJPgRtVWzgUVVfi6fvlCeRX1FkB8ki8AQug%3D&reserved=0)**

**[Cambridge Samaritans](https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.samaritans.org%2Fbranches%2Fcambridge%2F&data=05%7C01%7CSamantha.Thorpe%40admin.cam.ac.uk%7Cdb18bbab686848401ddf08db3c1d4526%7C49a50445bdfa4b79ade3547b4f3986e9%7C1%7C0%7C638169868624752791%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=UVfWQ0WD2YXN%2FR6zEddJhYVXw6SuziOS3Lw%2BsANNU30%3D&reserved=0)**

**[Contact Us | Samaritans](https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.samaritans.org%2Fhow-we-can-help%2Fcontact-samaritan%2F&data=05%7C01%7CSamantha.Thorpe%40admin.cam.ac.uk%7Cdb18bbab686848401ddf08db3c1d4526%7C49a50445bdfa4b79ade3547b4f3986e9%7C1%7C0%7C638169868624752791%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=YpbF2T0zvfFwW0RlypJB5osSmWTNfdqqfOUNwOwLT8A%3D&reserved=0)**

You can talk to someone on the phone or by email or letter.

Open 24 hours and 365 days.

---

### **SARC - Sexual Assault Referral Centre**

**Tel 0800 193 5434**    - 24/7 Free phone - NB You will need call to make an appointment before attending the centre

**[The Elms SARC (Cambridgeshire) - Home](https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.theelmssarc.org%2F&data=05%7C01%7CSamantha.Thorpe%40admin.cam.ac.uk%7Cdb18bbab686848401ddf08db3c1d4526%7C49a50445bdfa4b79ade3547b4f3986e9%7C1%7C0%7C638169868624752791%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=mHjBMklXdugNVPPX1mnHycRGVSo5LnVrnAaFfqr6dBA%3D&reserved=0)**

---

### **Addenbrooke's Accident and Emergency (A & E)**

Addenbrooke's Hospital, Hills Road, Cambridge\
**Tel: 01223 217118**

**[https://www.cuh.nhs.uk/our-services/accident-and-emergency/](https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cuh.nhs.uk%2Four-services%2Faccident-and-emergency%2F&data=05%7C01%7CSamantha.Thorpe%40admin.cam.ac.uk%7Cdb18bbab686848401ddf08db3c1d4526%7C49a50445bdfa4b79ade3547b4f3986e9%7C1%7C0%7C638169868624752791%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=WI1rm8551ix06cWnPUxiD3ysVur%2FZM4T0nVRSGJ92I8%3D&reserved=0)**

Open 24 hours

---

### **Urgent Care Cambridgeshire**

**<https://www.wellbeing.admin.cam.ac.uk/files/nhs_out_of_hours_gp.pdf>**

Appointments can be made by calling 111

This is not a walk in centre and appointments must be made over the phone.

---

### **Cambridge Police**

[**https://www.cambs.police.uk/**](https://www.cambs.police.uk/)

Cambridge police station - [01223 358966](https://www.google.com/search?q=cambridge+police&rlz=1C1GCEB_enGB1122GB1123&oq=cambridge+police&gs_lcrp=EgZjaHJvbWUyCQgAEEUYORiABDIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBCDQzOTFqMGo3qAIAsAIA&sourceid=chrome&ie=UTF-8#)\
39 Parkside, Cambridge CB1 1JG