# Whakapā mai
**Source**: https://www.auckland.ac.nz/en/about-us/connect-with-us/contact-us.html?elqcst=272&elqcsid=9420
**Parent**: https://response.auckland.ac.nz/future-undergraduate
1. [Home](https://www.auckland.ac.nz/en.html)
2. [Mō mātou | About us](https://www.auckland.ac.nz/en/about-us.html)
3. [Connect with us](https://www.auckland.ac.nz/en/about-us/connect-with-us.html)
4. Whakapā mai | Contact us
# Whakapā mai | Contact us
Have an enquiry, specific need or feedback? Here's how you can get in touch.
On this page:
- [Students | Ngā tauira](#Students-Ngā-tauira)
- [Emergencies, safety and security on campus](#safety-and-security-on-campus)
- [Postal address](#Postal-address)
- [Alumni | Ngā raukura](#Alumni-Ngā-raukura)
- [Other enquiries](#Other-enquiries)
- [Staff | Ngā kaimahi](#Staff-Ngā-kaimahi)
## Students | Ngā tauira
### UoA Assistant
Get immediate answers to common questions by starting a conversation with our chatbot. Click on blue icon at the bottom right-hand side of this screen to get started.
### Need to speak with someone?
Auckland (09) 923 5025\
Outside Auckland 0800 61 62 63\
International +64 9 373 7513
### Queries and non-urgent assistance
If you have a question related to anything at the University, this is the best place to start - once signed in, you can view all your queries, keep track of your queries' progress and make additional comments.\
[Submit an online enquiry](https://www.askauckland.ac.nz/home "Submit an online enquiry")
### Student Hubs
#### On campus
For assistance and advice on any aspect of your studies and life at the University, visit the Student Hubs on campus to speak with one of our hub advisers in person.
Our Student Hubs are open most days from 8am-8pm, and that includes weekends. Drop in to a Student Hub near you!
Please take note of the Student Hubs End-of year closedown periods. More information can be found on their website.
[Find a Student Hub near me](https://www.auckland.ac.nz/en/students/student-hubs.html "Student Hubs")
## Emergencies, safety and security on campus
### Urgent emergency and medical assistance
In cases of emergency where you are afraid for the safety of yourself or those around you, and you need the assistance of police, an ambulance, or fire services, **call 111.**
### University Security team
For all other emergencies, please call the University Security team. Their phone lines are open 24/7.
- Phone: 0800 373 7550
- Internal phone: 966
#### Non-emergency enquiries
- Phone: 0800 373 7550
- Internal phone: 85000
- Email: [city.security@auckland.ac.nz](mailto:city.security@auckland.ac.nz)
The Security office is located at B409, 24 Symonds Street, City Campus, Auckland.
## Postal address
**The University of Auckland**\
Private Bag 92019\
Auckland 1142\
New Zealand
## Alumni | Ngā raukura
[Alumni Office contact details](https://www.auckland.ac.nz/en/alumni/contact-alumni-office/alumni-office-contact-details.html "Find specific Alumni Relation Office staff")
## Other enquiries
### University switchboard
Phone +64 9 3737 999
### Feedback and complaints
Provide feedback to help us improve our services, visit [Complaints and incidents](https://www.auckland.ac.nz/en/students/complaints-and-incidents.html).
### Media
For any general media relations enquiries, contact the [Media and Communications team](https://www.auckland.ac.nz/en/news/media-contacts.html).
### Research and consultancy
To find out how research can benefit your business, reach out to the UniServices team through the [UniServices Contact us form](https://www.uniservices.co.nz/contact-us).
### Student recruitment advisers
To learn more about our schools outreach programme, contact the [Schools and Community Engagement team](https://www.auckland.ac.nz/en/study/study-options/undergraduate-study-options/information-for-parents/meet-our-team.html).
### Schedule the Vice-Chancellor for an event
To make a scheduling request for the Vice-Chancellor Professor Dawn Freshwater, complete the [scheduling request form](https://www.forms.auckland.ac.nz/en/public/vc-office/scheduling-request.html).
## Staff | Ngā kaimahi
[Academic staff directory](https://profiles.auckland.ac.nz/ "A directory of our academic and other staff")
[Ask the Staff Service Centre](https://superuoa.custhelp.com/app/ask "Submit an enquiry online")
[Go to the Staff intranet (staff only)](https://www.auckland.ac.nz/en/intranet.html)