Report an injury, incident or observation
Source: https://www.auckland.ac.nz/en/health-safety-wellbeing/report-concerns-hazards/injury-incidents-observations-reporting.html Parent: https://www.auckland.ac.nz/en/study/international-students.html
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- Report an injury, incident or observation
Report an injury, incident or observation
This must happen on the same day as the injury/incident.
On this page:
- Staff: report an injury or incident now
- Staff: report an observation
- Students
- Staff including managers: reporting on behalf of someone else
- What and when should incidents or accidents be reported?
- Serious incidents or injury: Notifiable events
- Privacy
- Triagers
- Health and safety references
When an accident or incident happens, regardless of whether an injury has occurred the process is:
- Notify your manager immediately afterwards
- Complete an injury/incident report on the same day
This fulfils the University's reporting obligations, enables prompt investigation, and ensures that where needed, early injury management to begin.
Staff: report an injury or incident now
Report any injury to an employee, student, contractor or visitor during the course of work activity.\ \
Submit an incident (no injury) report
Report any unplanned event or occurrence that under slightly different circumstances could have caused harm, injury, ill-health or damage.\
Note
Damage and/or maintenance to property requires the submission of a maintenance request.
- [Quick guide on reporting a safety injury, incident or observation
PDF](https://www.auckland.ac.nz/assets/health-safety-wellbeing/report-concerns-hazards/guide-to-reporting-an-injury-incident-or-observation-oct-2025.pdf)
[Download this PDF
599.4 kB](https://www.auckland.ac.nz/assets/health-safety-wellbeing/report-concerns-hazards/guide-to-reporting-an-injury-incident-or-observation-oct-2025.pdf)
Staff: report an observation
Report observed safe (positive) or unsafe (hazardous) acts or conditions.\
Students
Students should report incidents, injuries and observations to the Student Contact Centre or via their academic supervisor.
Staff including managers: reporting on behalf of someone else
If you're a manager and you don't know whether or not an injury to a direct report has been reported, report it. Over-reporting is safer than under-reporting.
What you need to know:
To assist with identification of the person involved, include their Campus ID number and a contact phone number (if known) in the "What Happened" section.
Note that the searching of names is via the person's legal name which may differ to their preferred name.\
What and when should incidents or accidents be reported?
Any incident, injury, illness or related health and safety concern at the University of Auckland must be reported if they occur:
- On Campus
- At a UoA controlled entity e.g. offsite store
- At a "Work from home space", if the incident is work related
- Or while taking part in any University-sanctioned activity or field-trip, including when overseas or during maritime work
These include:
- Injuries or illnesses
- Incidents or near-misses with potential for harm to persons
- Health and Safety observations (safe/positive or unsafe/hazardous)
- Gradual process injuries such as noise-induced hearing loss or dermatitis (where an actual injury date may be difficult to determine). Note that you should record these injuries when you first notice the symptoms or suspect you have them.
- Any time you have sought treatment from a medical provider for an injury that may be deemed work related (eg doctor, physio)
Serious incidents or injury: Notifiable events
These are serious events where someone's health or safety is endangered or threatened.
If there has been an incident resulting in, or only narrowly avoiding serious harm (a Notifiable event), preserve the scene and notify the Health, Safety and Wellbeing (HSW) team immediately to determine whether a formal investigation is required.
For emergency assistance contact University Security (24 hours):\ Ph 0800 373 7550 or 966 (internal)
Privacy
Information collected for health and safety incidents is for the express purpose of enabling an appropriate response to the incident including investigation, follow up, corrective actions and consolidated reporting.
The information is not shared for any other purpose, except with express approval from the person involved.
Further details are on Privacy, consent and your rights (in relation to injury management).
Triagers
Access reported HSW incidents: Damstra Event section
Damstra Safety (Vault) online courses
Complete these to learn how to report and manage incidents.
Damstra Safety (Vault) online courses
Damstra Safety (Vault) user access request
You can request access to the HSW Damstra Safety (Vault) Enterprise system by submitting the Damstra Safety (Vault) user access request (staff only).
Health and safety references
- Health, Safety and Wellbeing Policy
- Health, Safety and Wellbeing definitions
- Health and Safety at Work Act, 2015 (WorkSafe)
Document Control\ Version: 1.2\ Last Updated: Oct 2025\ Next Review: Oct 2028\ Owner: hsw@auckland.ac.nz\ Approver: Associate Director, Health Safety & Wellbeing\