# How to Use AcademicBlue Student Health Insurance

**Source**: https://global.utexas.edu/isss/advising-services/insurance/how-to-use
**Parent**: https://global.utexas.edu/isss/advising-services/insurance

Always keep your insurance card with you and present it when you seek medical care. You will only be required to pay your part of the medical bill with insurance applied. The remaining balance will be billed directly to insurance by your medical provider. BlueCross and BlueShield of Texas is the provider for the AcademicBlue UT System Student Health Insurance Plan (UT SHIP).

### [Register Your Account](http://www.bcbstx.com/member)

### [Search For Doctors](https://www.bcbstx.com/find-care/providers-in-your-network/find-a-doctor-or-hospital)

### [Visit the On-Campus Clinic (UHS)](https://healthyhorns.utexas.edu/)

## Where To Go For Care

**For guidance on where to seek treatment for urgent medical care, visit the UHS** [**Medical Emergencies**](https://www.healthyhorns.utexas.edu/uhs/emergency-after-hours-care.html) **website.**

### **Nurse Advice Lines**

- Nurse Advice Lines are staffed **24/7** and provide advice about caring for an illness at home or seeing a healthcare provider.
- **University Health Services Nurse Advice:** [(512) 475-6877](tel:1-512-475-6877)
- **BlueCross and BlueShield of Texas Nurse Advice:** Number on the back of your insurance ID card.

### **University Health Services**

[University Health Services](https://www.healthyhorns.utexas.edu/) (UHS) is the on-campus clinic available to all enrolled students at UT Austin.

**Available Services include:**

- Routine medical care
- Prescriptions
- Urgent care (during business hours)
- Allergy treatment
- Diagnostic testing (e.g., Covid, flu, strep)
- Gynecology Clinic
- Immunizations
- Physical therapy
- Sports medicine
- STI testing
- Travel health

|  |  |
| --- | --- |
| Location: | [SSB 1st Floor](https://goo.gl/maps/mB6giVWgpGhYBjm59), 100 Dean Keeton |
| Appointment Required: | Yes |
| Cost: | $ |
| Open Times: | Monday - Friday, 8:00 a.m. - 5:00 p.m. |
| Telephone: | [(512) 471-4955](tel:1-512-471-4955) |

### **Urgent Care Clinics**

For urgent conditions that can be treated outside of a hospital but require prompt attention.

**Reasons to visit Urgent Care:**

- Acute, but non-life-threatening illness (e.g., bronchitis, flu, stomach virus, urinary tract infection)
- Diagnostic testing (e.g., Covid, flu, strep)
- Minor injuries (e.g., sprains, minor cuts requiring stitches)
- Persistent fever or rash

#### *University Health Services*

|  |  |
| --- | --- |
| Location: | [SSB 1st Floor](https://goo.gl/maps/mB6giVWgpGhYBjm59), 100 Dean Keeton |
| Appointment Required: | Yes |
| Cost: | $ |
| Open Times: | Monday - Friday, 8:00 a.m. - 5:00 p.m. |
| Phone Number: | [(512) 471-4955](tel:1-512-471-4955) |

#### *CareNow Urgent Care*

|  |  |
| --- | --- |
| Location: | [3906 North Lamar Boulevard Suite 100](https://goo.gl/maps/oho2Y7heq7m4ZdQUA) |
| Appointment required | No |
| Cost: | $$ |
| Open Times: | 7 Days / Week, 9:00 a.m. - 9:00 p.m. |
| Contact: | [(512) 861-8040](tel:(512)%20861-8040) |

### **Emergency Room**

Very severe or life-threatening issues.

Locations:

- [St. David's Hospitals](https://stdavids.com/locations/)
- [Seton Hospitals](https://healthcare.ascension.org/locations?specialty=&location=Austin%2C+TX&facility=seton&distance=5500&filter=Emergency+Care)

**\*Dialing the numbers “9-1-1” on any phone will allow you to call for an ambulance to be sent to your location. Ambulances are often expensive but can be lifesaving in a serious medical emergency.**

|  |  |
| --- | --- |
| Appointment Required: | No |
| Cost: | $$$$ |
| Open Times: | 24 hours, 7 Days / Week |
| Contact: | Dial 911 or walk-in |