# Undergraduate Financial Aid

**Source**: https://finaid.brown.edu/contact-us
**Parent**: https://finaid.brown.edu/

Undergraduate Financial Aid

# Contact Us

# Contact Us

### **Financial Aid Inquiries**

Our financial aid team is available to help students and families navigate the financial aid process.

### **Office Hours\***

- **Mon, Tue, Thu, Fri:** 8:30 a.m. – 4:00 p.m. (ET)
- **Wednesday:** 11:00 a.m. – 4:00 p.m. (ET)

\***Please note:** At this time, in-person services are available only to individuals with a **valid Brown ID.** Those without a Brown ID are encouraged to contact us by phone or email (see contact details below).

### **Email Us**

[Financial\_Aid@brown.edu](mailto:Financial_Aid@brown.edu)

If you are a current or recently admitted student, please include your Banner ID in all correspondence to us (B01######).  Applicants should include their reference ID if they have been provided one (nine-digit numeric ID provided in Admission Applicant Portal).

### **Call Us**

**401-863-2721**

Our information coordinators look forward to assisting you.  For in-depth questions or more detailed support, Financial Aid Counselors are available by phone Monday–Friday, 12:00 PM–4:00 PM (ET).

### **Billing Questions or Concerns**

If you have any questions about the charges or credits on your student account, concerns about the balance due, or need information about paying your bill, please reach out to our [colleagues](https://sfs.brown.edu/contact/staff-directory "SFS") in Student Financial Services (SFS).  You have the option to connect with your SFS Counselor directly via phone or email or  by appointment.

## Meet the Team

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- ### Sean Ferns

  Dean, Frederic M. Alper Deanship of Financial Aid

- ### Jordana Bautista

  Senior Customer Service Coordinator
- ### Peter Bulan

  Financial Aid Counselor
- ### Grace Cruz

  Senior Assistant Director
- ### Matthew Davis

  Assistant Director
- ### Ryan DePasquale

  Assistant Director
- ### Natasha Fetkovich

  Customer Service Coordinator
- ### Tracy Frisone

  Associate Director
- ### Chris Gilbody

  Director
- ### Sara Knox

  Associate Director
- ### Brian Mandel

  Director of Operations and Systems
- ### Melanie Neves

  Director
- ### Tracy Olson

  Assistant Director
- ### Carissa Pereira

  Assistant Director
- ### Karen Roskelly

  Senior Assistant Director
- ### Francesca Savella

  Assistant Director
- ### Stacey Vanasse

  Senior Assistant Director
- ### Christina Visinho

  Senior Assistant Director

### **Location and Mailing Address**

Page-Robinson Hall, Second Floor

Box 1827

69 Brown Street

Providence, RI 02912

**Fax Number**

401-863-7575