Service Management, Sustainable Service Management
Source: https://www.lunduniversity.lu.se/study/service-management-sustainable-service-management-master-of-science-programme-SASMA-SASM Parent: https://www.lunduniversity.lu.se/about-university/university-glance/mission-vision-and-values/sustainability/sustainability-education-lund-university
Master's programme • 2 years • 120 credits
How can service organisations help build a more sustainable future? This Master's in Service Management gives you tools to understand and work with sustainability, including green business models, social practices and the environmental impact of services.
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Study Service Management at Lund University
Start
Autumn 2026
Duration
2 years
Level
Master's
Language
English
Place of study
Helsingborg
- Overview
- Teaching and learning
- Career prospects
Overview
About Sustainable Service Management
As service organisations focus more on sustainability and aim to develop greener business practices, the demand for staff with specialised knowledge in sustainability is growing.
In this programme, you will explore sustainability from a service perspective. You will study and discuss key theories such as sustainable consumption, sustainable business models, and environmental governance and policy.
You will also build practical skills to assess the environmental impact of service-related activities. Throughout the programme, you will learn how to identify, analyse, evaluate, and communicate the sustainability aspects of service operations in a broader societal context.
About Service Management
This programme gives you in-depth knowledge of the service sectors with an understanding of the specific organisational and managerial needs of service activities.
You will develop the skills to create, manage, and organise innovative business ideas, services, ventures, and organisations. You will also explore the intricate connections between organisation and leadership in a service context. During the programme you will learn of organisational and management theories, equipping you with the expertise needed to excel in the field.
Teaching and learning
A social science programme
This is a social science programme with a strong link to research, which shapes the teaching approach. The focus on social science theory sets it apart from other management programmes.
From theory to applied knowledge
This programme integrates theoretical knowledge with practical insights. The courses combine theoretical lectures and research assignments with excursions and guest lectures from industry representatives.
The courses are designed to develop your critical thinking and analytical skills. This will enable you to make informed evaluations and propose solutions to industry challenges. This program will enable you to describe and challenge key theories, concepts, and perspectives, such as service logic, within service studies.
Examinations
You will be assessed in many different ways, for example by oral and written examinations. You will also make group presentations and written individual assignments.
Campus Helsingborg: a modern study environment close to the sea
Campus Helsingborg is located in central Helsingborg, just a few minutes from the train station and the sea. The campus area is located in a former factory building from 1891, which once belonged to Tretorn. The building has retained its industrial character, which has been integrated with modern premises adapted for lectures, group work, and a quiet study environment.
On campus, you will find a library, plenty of study spaces, and several places to have lunch or a coffee break. The building has several student kitchens where you can heat up your lunch box and eat together with others. The building also houses study and career guidance services and other student support functions.
Campus Helsingborg is part of Lund University but has its own campus life and its own student unions and associations. Different faculties and programmes come together under one roof here. You will have close contact with both teachers and fellow students, while also being close to city life in Helsingborg.
Career prospects
Degree
After completing the programme, you will receive a degree of Master of Science (120 credits) with a major in Service Management.
Career
A Master’s in Service Management with a focus on sustainability prepares you for a global job market. You can work in both public and private sectors, in roles such as compliance officer, sustainability manager, sustainability communicator or green marketing specialist. The programme also provides a good academic foundation if you want to pursue a doctorate.
- Dates
- Requirements and selection
- Tuition fees
- Scholarships and funding
Dates
Autumn Semester 2026
Closed for applications.
Helsingborg - Full time 100%
Apply now
Start
31 August 2026
31 Aug 2026
End
4 June 2028
4 Jun 2028
Form
Normal learning
Pace
Full time
Language
English
City
Helsingborg
Apply now
Good to know about applying for international Master's programmes
Most international Master's programmes require you to submit programme-specific documents as part of your application. Make sure to check the requirements carefully.
Requirements and selection
Prerequisites
A Bachelor’s degree with a major (i.e. at least 90 ECTS credits) within one of the following areas: Social Sciences, Business Administration or equivalent. English course 6 (advanced proficiency).
Selection criteria
Based on the student’s ability to complete the programme. Students are ranked on the basis of previous study results (grades on courses and the Bachelor’s degree project) and a statement of purpose.
Tuition fees
Tuition fees for non-EU/EEA citizens
Citizens of countries outside:
- The European Union (EU)
- The European Economic Area (EEA) and
- Switzerland
are required to pay tuition fees. You pay an instalment of the tuition fee in advance of each \ semester.
Tuition fees, payments and exemptions
Full programme/course tuition fee: SEK 270,000 \ First payment: SEK 67,500
Note that you may also need to pay an application fee, or provide proof of exemption.
No tuition fees for citizens of the EU, EEA and Switzerland
There are no tuition fees for citizens of the European Union (EU), the European Economic Area (EEA) and Switzerland.
Scholarships and funding
Lund University Global Scholarship Programme
The Lund University Global Scholarship programme is a merit-based and selective scholarship targeted at top academic students from countries outside the EU/EEA.
Lund University Global Scholarship
African Research Universities Alliance (ARUA) Scholarship
Within the framework of the Lund University Global Scholarship programme, the University also offers the African Research Universities Alliance (ARUA) Scholarship targeted at top academic students from selected African research universities.
Swedish Institute Scholarship: Global professionals
The Swedish Institute offers scholarships to international students from certain countries who are applying for select Master's programmes in Sweden.
Scholarship information on the Swedish Institute website
Country-specific scholarships and funding options
Lund University has agreements with scholarship organisations and funding bodies in different countries, which may allow applicants to apply for funding or scholarships in their home countries for their studies at Lund University. Most agreements are intended for Master’s applicants, although certain opportunities may also be available to Bachelor’s students.
External scholarships
In addition to scholarships offered by Lund University or through its partner agreements, there are external opportunities. On the page below, you’ll find examples of organisations that may provide financial support for international students from specific countries.
Overview
About Sustainable Service Management
As service organisations focus more on sustainability and aim to develop greener business practices, the demand for staff with specialised knowledge in sustainability is growing.
In this programme, you will explore sustainability from a service perspective. You will study and discuss key theories such as sustainable consumption, sustainable business models, and environmental governance and policy.
You will also build practical skills to assess the environmental impact of service-related activities. Throughout the programme, you will learn how to identify, analyse, evaluate, and communicate the sustainability aspects of service operations in a broader societal context.
About Service Management
This programme gives you in-depth knowledge of the service sectors with an understanding of the specific organisational and managerial needs of service activities.
You will develop the skills to create, manage, and organise innovative business ideas, services, ventures, and organisations. You will also explore the intricate connections between organisation and leadership in a service context. During the programme you will learn of organisational and management theories, equipping you with the expertise needed to excel in the field.
Teaching and learning
A social science programme
This is a social science programme with a strong link to research, which shapes the teaching approach. The focus on social science theory sets it apart from other management programmes.
From theory to applied knowledge
This programme integrates theoretical knowledge with practical insights. The courses combine theoretical lectures and research assignments with excursions and guest lectures from industry representatives.
The courses are designed to develop your critical thinking and analytical skills. This will enable you to make informed evaluations and propose solutions to industry challenges. This program will enable you to describe and challenge key theories, concepts, and perspectives, such as service logic, within service studies.
Examinations
You will be assessed in many different ways, for example by oral and written examinations. You will also make group presentations and written individual assignments.
Campus Helsingborg: a modern study environment close to the sea
Campus Helsingborg is located in central Helsingborg, just a few minutes from the train station and the sea. The campus area is located in a former factory building from 1891, which once belonged to Tretorn. The building has retained its industrial character, which has been integrated with modern premises adapted for lectures, group work, and a quiet study environment.
On campus, you will find a library, plenty of study spaces, and several places to have lunch or a coffee break. The building has several student kitchens where you can heat up your lunch box and eat together with others. The building also houses study and career guidance services and other student support functions.
Campus Helsingborg is part of Lund University but has its own campus life and its own student unions and associations. Different faculties and programmes come together under one roof here. You will have close contact with both teachers and fellow students, while also being close to city life in Helsingborg.
Career prospects
Degree
After completing the programme, you will receive a degree of Master of Science (120 credits) with a major in Service Management.
Career
A Master’s in Service Management with a focus on sustainability prepares you for a global job market. You can work in both public and private sectors, in roles such as compliance officer, sustainability manager, sustainability communicator or green marketing specialist. The programme also provides a good academic foundation if you want to pursue a doctorate.
Dates
Autumn Semester 2026
Closed for applications.
Helsingborg - Full time 100%
Apply now
Start
31 August 2026
31 Aug 2026
End
4 June 2028
4 Jun 2028
Form
Normal learning
Pace
Full time
Language
English
City
Helsingborg
Apply now
Good to know about applying for international Master's programmes
Most international Master's programmes require you to submit programme-specific documents as part of your application. Make sure to check the requirements carefully.
Requirements and selection
Prerequisites
A Bachelor’s degree with a major (i.e. at least 90 ECTS credits) within one of the following areas: Social Sciences, Business Administration or equivalent. English course 6 (advanced proficiency).
Selection criteria
Based on the student’s ability to complete the programme. Students are ranked on the basis of previous study results (grades on courses and the Bachelor’s degree project) and a statement of purpose.
Tuition fees
Tuition fees for non-EU/EEA citizens
Citizens of countries outside:
- The European Union (EU)
- The European Economic Area (EEA) and
- Switzerland
are required to pay tuition fees. You pay an instalment of the tuition fee in advance of each \ semester.
Tuition fees, payments and exemptions
Full programme/course tuition fee: SEK 270,000 \ First payment: SEK 67,500
Note that you may also need to pay an application fee, or provide proof of exemption.
No tuition fees for citizens of the EU, EEA and Switzerland
There are no tuition fees for citizens of the European Union (EU), the European Economic Area (EEA) and Switzerland.
Scholarships and funding
Lund University Global Scholarship Programme
The Lund University Global Scholarship programme is a merit-based and selective scholarship targeted at top academic students from countries outside the EU/EEA.
Lund University Global Scholarship
African Research Universities Alliance (ARUA) Scholarship
Within the framework of the Lund University Global Scholarship programme, the University also offers the African Research Universities Alliance (ARUA) Scholarship targeted at top academic students from selected African research universities.
Swedish Institute Scholarship: Global professionals
The Swedish Institute offers scholarships to international students from certain countries who are applying for select Master's programmes in Sweden.
Scholarship information on the Swedish Institute website
Country-specific scholarships and funding options
Lund University has agreements with scholarship organisations and funding bodies in different countries, which may allow applicants to apply for funding or scholarships in their home countries for their studies at Lund University. Most agreements are intended for Master’s applicants, although certain opportunities may also be available to Bachelor’s students.
External scholarships
In addition to scholarships offered by Lund University or through its partner agreements, there are external opportunities. On the page below, you’ll find examples of organisations that may provide financial support for international students from specific countries.
Testimonials
Alumni portrait
Felicia works as a sustainability advisor ->
Student portrait
Yujin from Korea wanted a international sustainability programme ->
Student portrait
Ahmed choose the programme for it's combination of business and sustainability ->
Contact us
Master Coordinator, Service management
Britta Persson
Email: master@ses.lu.se
Programme director, Service management
Elin Bommenel
Email: elin.bommenel@ses.lu.se