Finance Office Email resources
Source: https://warwick.ac.uk/services/finance/atoz/fo_contactus/ Parent: https://warwick.ac.uk/services/finance/
This page contains all email resource accounts used by the Finance Office department and is intended to help direct queries to the appropriate team or person.
Click on the area / team for a drop down of each email resource account and its use.
For other finance related email resource accounts we have listed them in a table below.
Accounts PayableAccounts ReceivableAssuranceCentral Finance AdminGroup Accounting & TreasuryPayment Card Industry Data Security StandardProcurement ServicesResearch FinanceSAP & Finance SystemsStudent FinanceTax TeamWarwick Medical School Finance
Accounts Payable
| accountspayable@warwick.ac.uk | General contact for queries to the Accounts Payable Team and also FP15 and MDR2s forms. |
| copyinvoice@warwick.ac.uk | To receive invoices directly from suppliers. |
| supplierstatement@warwick.ac.uk | To receive statements from suppliers. |
| AP2@warwick.ac.uk | To receive AP2 - student bank details forms forms directly from the payee. |
Accounts Receivable
| accountsreceivable@warwick.ac.uk | For internal use, to receive queries on payment / coding, requests for floats or queries about sap posting. This should be done as soon as you are aware that the income will be received. It is important that this is done in a timely manner so that income is recognised in department accounts in the correct period. |
| creditcontrol@warwick.ac.uk | This account should be used for sales order release requests, credit checks, requests for payment links, queries regarding invoices, requests to blocking / unblock customers and to notify credit control of any credit notes raised. Reminder: FP8 requires Financial Controller approval, prior to being released, if the credit note is over £50k. |
| CashOffice@warwick.ac.uk | For External companies to send remittance / purchases orders. For Internal Departments to use only if sending in remittances advices they have received. |
| ccpayments@warwick.ac.uk | For Departments to send details of where to code items for payments made by credit card. |
| mdr1@warwick.ac.uk | This account should be used to send MDR1 forms to create customers, amend customer accounts, re-opening & expanding of accounts and any other requests to do with customer account set up. Please ensure any MDR1 form is completed in full before submitting. |
Assurance
| For general enquiries relating to anti-bribery compliance and training requirements. | |
| FinRegs@warwick.ac.uk | For use by FinRegs Champions to request advice, approval, or to make any disclosures under the Financial Procedures. General enquires should be directed to your department's FinRegs Champion/s in the first instance. They will then contact or escalate with FinRegs through the necessary channels. |
| FinAssurance@warwick.ac.uk | For general enquires relating to Financial Assurance. |
Central Finance Admin
| FinanceOfficeAdmin@warwick.ac.uk | Training, general queries, finance communications. |
| To receive FO related invoices for processing, FO related Opera/SAP queries or requests to raise POs. | |
| Auth.Signatories@warwick.ac.uk | Correspondence relating to authorised signatories (where a HoD has delegated authority for certain finance related duties). |
| FinanceFeedback@warwick.ac.uk | Submit feedback, comments and suggestions. |
| FCCG@warwick.ac.uk | Committee servicing and administration for the Financial Control and Compliance Group. |
| rootesfund@warwick.ac.uk | Committee servicing and administration for the Lord Rootes Fund Committee. |
| subsidiaryboards@warwick.ac.uk | Committee servicing and company secretarial administration for the University’s various subsidiary companies, UoW Foundation and LBFTF. |
Group Accounting & Treasury
| GroupAccounting@warwick.ac.uk | For all general queries. Specific queries should be sent direct to the relevant GAT process owner. |
| AML@warwick.ac.uk | General Anti Money Laundering queries |
| Coding@warwick.ac.uk | For submitting Master Data Record (MDR) forms - new code requests and amendments are automatically sent into the coding resource for processing. |
| fincompliance@warwick.ac.uk | For notifying large invoices / PO’s > £250k and for other Bank Loan Compliance matters. |
| sales.orders@warwick.ac.uk | |
| tas.info@warwick.ac.uk | Submission of Time Analysis Surveys for the University’s TRAC return, and related correspondence. |
| treasury@warwick.ac.uk |
Payment Card Industry Data Security Standard
| pci-dss@warwick.ac.uk | Queries relating to the Payment Card Industry Data Security Standard. |
Procurement Services
| procurement@warwick.ac.uk | General enquiries. |
| travel.procurement@warwick.ac.uk | Queries related to travel booking process. |
Research Finance
| rssfinance@warwick.ac.uk | Main resource account for Research Finance. |
| ResearchTimesheets@warwick.ac.uk | Queries from departmental administrators of the VIDATUM timesheet system. Individual timesheet users with queries should seek help from their department’s VIDATUM administrator. |
| RFcompliance@warwick.ac.uk | Queries about financial reporting, eligible costs, checking changes to project budgets, post-award queries that are likely to have a financial bearing on the project (e.g. extensions, suspensions, new staff, etc.). |
SAP & Finance Systems
| SAP Helpdesk Contact Form | Online form for all general enquiries. |
| opera.admin@warwick.ac.uk | To send new user Excel forms - see OPeRA users. |
| OPeRA Helpdesk Contact Form | Online form for all OPeRA enquiries. |
Student Finance
| Student Collections | |
| studentcollections@warwick.ac.uk | - Issuing and following up payment reminders to students. - Resolve difficulties making fee or accommodation payments on time. - How to make a payment (if not covered by the website!). - Recording payments made to the University (receipts are issued automatically). - Referral of students to external debt collectors. |
| studentrefunds@warwick.ac.uk | - Refund of overpayments to students |
| Student Fees | |
| studentfees@warwick.ac.uk | - Calculation and generation of Tuition / course fee invoices (reprints should be accessed from Students Records – My Finance). - Permanent and Temporary Withdrawal / suspension and impact on fees. - Student Loan Co. / Student Finance England – change of circumstances process. - Confirmation of Acceptance for Studies (CAS) stage of Visa process, and updates to payments. - US loans system. |
| sponsorinvoices@warwick.ac.uk | - Collect sponsor and NHS Bursary information. - Issue and collect sponsor invoices. |
| directdebit@warwick.ac.uk | - Set up, amendment and collection of all payments made by Direct Debit. |
Tax Team
| TaxTeam@warwick.ac.uk | General enquiries and non VAT, tax related queries. |
| IR35@warwick.ac.uk | For internal use only. IR35 - (Off-Payroll Working Rules) - to send IR35 related questionnaires and queries relating to IR35 processes. |
| IR35disputes@warwick.ac.uk | Used as part of the IR35 process. |
| CustomsAdvice@warwick.ac.uk | For import and export customs queries. |
| VATteam@warwick.ac.uk | For all VAT related queries. |
Warwick Medical School Finance
| WMS.Finance@warwick.ac.uk | For the receipt of invoices, Opera queries, supplier and customer queries. |
| wmsfinarcapprovals@warwick.ac.uk | For the receipt of School-funded staff bids, i.e. new posts, replacements, extensions and any Financial Regulations approvals. |
Other Finance related email resource accounts across the University
These are not owned by the Finance Office. If you would like your departmental finance email resource listed then contact with the details.
| Department | Use | Email address |
|---|---|---|
| Dept. of Chemistry | Chemfinance@warwick.ac.uk | |
| English & Comparative Literary Studies | englishfinance@warwick.ac.uk | |
| Estates | For processing of invoices and similar. | Estates.invoices@warwick.ac.uk |
| Development Office | For consultation about all philanthropic income to the University. | Giftadmin@warwick.ac.uk |
| Insurance Services (part of Legal and Compliance) | All general queries from staff, students or insurers relating to insurance matters. | insuranceservices@warwick.ac.uk |
| jobs.ac.uk (Warwick University services Ltd) | finance@jobs.ac.uk | |
| Dept. of Physics | Physicsfinance@Warwick.ac.uk | |
| School of Creative Arts, Performance and Visual Cultures (SCAPVC) | scapvcfinance@warwick.ac.uk | |
| School of Engineering | eng.invoices@warwick.ac.uk | |
| School of Life Sciences | lifesci.purchasing@warwick.ac.uk | |
| Unitemps Payroll and Unitemps | Invoice queries only. | Unitemps.finance@warwick.ac.uk |
| Warwick Manufacturing Group | wmgfinanceprocessing@warwick.ac.uk |