Report + Support user experience evaluation
Source: https://report-support.ucl.ac.uk/support/report-support-user-experience-evaluation Parent: https://report-support.ucl.ac.uk/
The Equality, Diversity and Inclusion (EDI) team conducted a user-experience research to test user friendliness of report and support- both public facing website (front-end) and UCL facing dashboard where the reports go after submitting (back-end). The evaluation was done by three student interns from UCL at MSc. human-computer interaction.
Read on to find the results:
User-evaluation_REPORT + SUPPORT.pdf (2.44MB)