# Student Casework team

**Source**: https://report-support.ucl.ac.uk/support/student-casework-team
**Parent**: https://report-support.ucl.ac.uk/

The Student Casework team, based in Student and Registry Services, is responsible for managing the [Student Complaints Procedure](https://www.ucl.ac.uk/academic-manual/chapters/chapter-6-student-casework-framework/section-10-ucl-student-complaints-procedure) and the [Student Disciplinary Code and Procedure](https://www.ucl.ac.uk/academic-manual/chapters/chapter-6-student-casework-framework/section-8-disciplinary-code-and-procedure-respect). They can advise students and staff across UCL on matters pertaining to the student casework policy and procedures of UCL. 

If you wish to make a report about a student's behaviour in a way which may lead to formal disciplinary action, you can contact the Casework Team directly by emailing [casework@ucl.ac.uk](mailto:casework@ucl.ac.uk) or through making a 'report with contact details' on Report & Support. The Casework Team will be able to advise you on the procedure and the options for your involvement in that process. Information can also be found on the [Appeals and Complaints](https://www.ucl.ac.uk/students/appeals-and-complaints) webpage.

## There are two ways you can tell us what happened

or
[Report anonymously (limited action can be taken)](/report/anonymous)