# Contact

**Source**: https://www.pbs.uzh.ch/en/contact.html
**Parent**: https://www.pbs.uzh.ch/en.html

## Note: Waiting list only

Due to various staff shortages, PBS is currently fully booked for several weeks.

If you would like to be placed on the **waiting list,** please send us an [email](mailto:pbs@sib.uzh.ch?subject=Waiting%20list&body=Dear%20PBS-Team%0A%0APlease%20put%20me%20on%20the%20waiting%20list%20for%20the%20next%20available%20counseling%20session.%0A%0AFull%20name%3A%0A%0AEnrolled%20at%3A%0A%0APhone%20number%3A%0A%0AMy%20concern%20(optional)%3A%0A).

**ETH students** with study-related issues can [register here](https://ethz.ch/students/en/counselling/beratung-coaching/sessions.html) for counseling at the ETH Counselling & Coaching Center.

If you are in an **acute crisis** or have an **emergency**, please contact the following agencies:

- **Heart2Heart helpline:** 0800 143 000 or [chat](https://www.143.ch/en/a-conversation-often-helps/#chat-beratung)
- **Aerztefon** (emergency psychiatrist): 0800 33 66 55
- **Crisis Intervention Center** KIZ: 058 384 20 00
- **Emergency**, University Hospital Zurich USZ: 044 255 11 11

**Psychological Counseling Services UZH/ETH**\
Plattenstrasse 28\
8032 Zurich

Phone: [+41 44 634 22 80](tel:+41446342280)\
Mail: [pbs@sib.uzh.ch](mailto:pbs@sib.uzh.ch)\

## Opening Hours

Open all the time, also during semester breaks:

- **Monday to Friday, 08.30-12.00 and 13.00-17.00**

The counseling sessions last 50 minutes and take place during these times.

## Acute crisis?

If you are in an acute crisis, the following services are available around the clock:

Heart2Heart hotline[0800 143 000](tel:+41800143000) (English 6-11pm) or[143](tel:143) (German/French/Italian 24/7)\
Crisis Intervention Unit Zurich[058 384 20 00](tel:+41583842000)\
Aerztefon (emergency psychiatrist)[0800 33 66 55](tel:0800 33 66 55)\
Emergency University Hospital Zurich[044 255 11 11](tel:044 255 11 11)