# MyStudentAdmin(MSA)

**Source**: https://www.uts.edu.au/for-students/current-students/managing-your-course/using-uts-systems/student-forms-apps-and-systems/my-student-admin-msa
**Parent**: https://coursehandbook.uts.edu.au/

As a UTS student you can use the online application [My Student Admin](https://onestopadmin.uts.edu.au/) to see and manage your:

- [personal details](https://www.uts.edu.au/current-students/managing-your-course/your-student-info), including your contact details and bank account details,
- offers, including accepting and deferring, (use the [Student Portal](https://mystudent.uts.edu.au/) for any applications to study)
- [course enrolment](https://www.uts.edu.au/current-students/managing-your-course/your-enrolment) details,
- [results](https://www.uts.edu.au/current-students/managing-your-course/classes-and-assessment/results),
- [Commonwealth assistance form](https://www.uts.edu.au/current-students/managing-your-course/fees-and-payment),
- [web enrolment (subjects)](https://www.uts.edu.au/current-students/managing-your-course/your-enrolment/enrolling-subjects) and [subject withdrawal](https://www.uts.edu.au/current-students/managing-your-course/your-enrolment/enrolment-changes).
- [graduation](https://www.uts.edu.au/current-students/managing-your-course/graduation) preparation and registration,
- [invoices,](https://www.uts.edu.au/current-students/managing-your-course/fees-and-payment)
- [Student ID cards](https://www.uts.edu.au/current-students/managing-your-course/your-student-info/student-id-cards),
- [Unique Student Identifier (USI)](https://www.uts.edu.au/current-students/managing-your-course/fees-and-payment/unique-student-identifier-usi),
- [exam timetable](https://www.uts.edu.au/current-students/managing-your-course/important-dates/centrally-conducted-exams-dates-and-timetables),
- active scholarships, and
- privacy and data sharing consent.

## Logging in to MSA

To access My Student Admin you must first activate [your UTS Webmail account](https://www.uts.edu.au/current-students/managing-your-course/using-uts-systems/email) and set up [multi-factor authentication (MFA)](https://www.uts.edu.au/current-students/managing-your-course/using-uts-systems/student-forms-apps-and-systems/multi-factor-authentication).

**If you can't access My Student Admin:**

- Check whether you *are able to* open another web page in your browser (try [http://www.uts.edu.au/](https://www.uts.edu.au/)). If you are not able to access other web pages, you will need to check your computer configuration to ensure that you are correctly connected to the Internet.
- If you *are able to* access other web pages, but not the My Student Admin website, please contact the [ITU Support Centre](https://www.uts.edu.au/current-students/managing-your-course/using-uts-systems/it-support).
- If you are having trouble signing in with multi-factor authentication, please contact the ITU Support Centre.

In most situations you can independently manage your subject enrolment using web enrolment through My Student Admin.

## How to use web enrolment

To access web enrolment, first login to [My Student Admin](https://onestopadmin.uts.edu.au/).

If you are a [new student enrolling into subjects](https://kbadmin.sau.uts.edu.au/articleRedirect.aspx?aid=1405%7C), simply follow the [colourful enrolment steps](https://kbadmin.sau.uts.edu.au/articleRedirect.aspx?aid=1405%7C) on My Student Admin.

If you are a [continuing student](https://kbadmin.sau.uts.edu.au/articleRedirect.aspx?aid=1336%7C), first select the "subjects' tab at the top. You can then select from the "MENU" on the left hand side:

- "Current enrolment" for an overview of subjects you are currently enrolled in:
  - From this area you can also request to be emailed an *enrolment advice* document, which details your current subject enrolment.
  - If you require formal confirmation of your current enrolment you can request a [statement of enrolment](https://kbadmin.sau.uts.edu.au/articleRedirect.aspx?aid=1390%7C).
- "Enrol in subjects" to get started with your enrolment
- "Withdraw Subjects" to drop subjects
- "Class Timetable" links to My Subject Activities where you allocate yourself to classes and activities
- "Study Plan" to review your course structure (you may need to expand structures on your study plan to reveal individual subjects required for your course)
- "Terms & Conditions" to view or print a copy for your records

## Frequently asked questions

### Why am I getting an error when I initially use web enrolment?

If you get an error message when you initially attempt to use **web enrolment** it may be because:

- you have active [sanctions](https://kbadmin.sau.uts.edu.au/articleRedirect.aspx?aid=1373%7C), or
- your course or selected subject is not enabled for **web enrolment**.
- it is one of the first few days of the enrolment period, and the system is overloaded with the number of students attempting to enrol simultaneously.

### Why am I getting a subject enrolment error message?

Attempting to web enrol in some subjects may lead to a **subject enrolment error message** appearing.

Each faculty owns its subjects. Faculties set up and implement rules or restrictions for their subjects. Usually, error messages occur because the web enrolment system enforces the faculty’s implemented rules or restrictions. These rules or  restrictions are known as  [subject access conditions](https://studentforms.uts.edu.au/evop/access/search.cfm).

The types of subject enrolment error messages include:

- #### Subject requisites

  The error messages for subject based academic requisites and admission requisites are identical:

  - **Academic requisites** can apply to specific subjects that are required to be completed either as co-requisites or pre-requisites. Some subjects require that you have completed a specified number of credit points in your course before attempting the specific subject.
  - **Admission requisites** apply when access to specific subjects are restricted to students in specific courses or groups of courses. For example, a postgraduate subject may be restricted to students admitted to postgraduate courses.

    In certain circumstances, admission requisites are applied to subjects to ensure that students who MUST do the subject get first priority to enrol into it. These subjects are also sometimes opened  to other students who wish to take them as electives, one week before the session begins.

  For both academic requisites and admission requisites, you should refer to the subject access conditions. If after consulting these you think your circumstances justify enrolment in a particular subject, you should [submit an eRequest](https://kbadmin.sau.uts.edu.au/articleRedirect.aspx?aid=1415%7C) to request enrolment.
- #### Other requisites

  Other requisites are used where the faculty owning the subject wants you to:

  - do something prior to enrolment, or
  - demonstrate readiness before you are permitted to enrol.

  Refer to the subject access conditions for further details.

  You can [submit an eRequest](https://kbadmin.sau.uts.edu.au/articleRedirect.aspx?aid=1415%7C) to express interest in enrolling in the subject. Within this e-Request you can provide evidence that you have met the specific faculty based access conditions.
- #### Full load

  All courses have a limit enforced on how many credit points of subjects you can enrol in any one session.

  An [eRequest](https://kbadmin.sau.uts.edu.au/articleRedirect.aspx?aid=1415%7C) can be used to request enrolment in a subject that will take you over the credit point limit. The subject access conditions for your course may give some guidance as to the circumstances that would need to apply for such a request to be successful.
- #### Quotas

  This error provides no explanation apart from stating that changes could not be saved.

  Once enrolments have reached the quota no further enrolments are permitted.

  While every effort is made to accommodate student demand for each subject, there comes a time when further expansion is impossible.

  Should students withdraw from the subject, places would again become available for enrolment.
- #### Availabilities

  Shows if you are attempting to enrol in a location and session combination (known as an availability) not intended for you.

  Some availabilities are only open to:

  - offshore students, or
  - students in certain fee categories.

  If you receive this error message, there is **no** appeal mechanism via e-Request.

It is possible that your subject enrolment may have multiple problems. If this is the case, the system will display the first problem that it detects.

You must submit **separate** [eRequests](https://kbadmin.sau.uts.edu.au/articleRedirect.aspx?aid=1415%7C) to deal with each problem.