# StudentIDcards

**Source**: https://www.uts.edu.au/for-students/current-students/managing-your-course/your-student-info/student-id-cards
**Parent**: https://www.handbook.uts.edu.au/sitemap.html

**How to get your new student ID card**

All new students (including study abroad and international) should follow the [ID Cards for new students](#howtogetidcard) process below. You can also watch our [How to get your UTS Student ID Card video](https://www.youtube.com/watch?v=QKw19FWrjvg&list=PLKI3bXqM2pplxMwLdMN4QZ6pxW6tRW-JL) on YouTube.\

**Offshore students**

Students commencing their degree offshore do not need an ID card until they arrive in Australia.

Your student ID card is important to your studies at UTS. You must obtain your student ID card *before* the [last day to enrol](https://www.uts.edu.au/current-students/managing-your-course/important-dates/last-day-enrol) or you are at risk of being withdrawn from your course. All enrolled students must have a current UTS student ID card and keep it with them at all times while on campus. It’s not only used to establish your identity (or even just to qualify for those student concession deals) but your card also enables you to access the UTS Library, facilities such as labs, and after-hours entry to buildings, utility services such as printing, and attend exams.

Your student ID card is valid for the period of your course enrolment. You must return your student ID card to the university if you take a leave of absence or withdraw from your UTS course.

## ID Cards for new students

This process is for all new students, including:

- distance or online students students
- postgraduate students (including research students)
- study abroad students
- cross institutional students
- students living in UTS Housing
- students who previously studied at UTS, but are commencing a new course

If you require accessibility assistance due to your mobility or vision, please contact the [Student Centre](https://www.uts.edu.au/uts-student-centre "UTS Student Centre") or [Book an appointment](https://appointments.uts.edu.au/) and request assistance with taking a photo. You may also reach out to the [UTS Accessibility Service](https://www.uts.edu.au/current-students/students-with-accessibility-requirements/accessibility-service) for ongoing assistance.

You can also watch our [How to get your UTS Student ID Card video](https://www.youtube.com/watch?v=QKw19FWrjvg&list=PLKI3bXqM2pplxMwLdMN4QZ6pxW6tRW-JL) on YouTube.

### Step 1: You will need a photo of yourself

### Step 2: Upload your photograph via the CaptureME portal

### Step 3: Check your UTS webmail for updates

## Replacement ID cards for existing students

### My ID Card has stopped working

### My ID card is lost, stolen or damaged

## FAQs

### I’m trying to access CaptureME but it’s not working, what do I do?

### My web cam is not registering?

### My photo was rejected, what do I do next?

### I’ve been told my photo has been approved, when I can get my card?

### I’m enrolled on a part-time basis due to disability or health reasons, am I still eligible for a travel concession?

### I’ve read through all of this but I’m still having problems...

## Student ID cards and access to secure areas

It’s through the student ID cards that students can gain access to secure areas. To access these areas, simply hold the card flush with the card reader until it beeps and flashes green to gain access to the restricted area. Your access is conditional upon having necessary access rights.

### Allocation of student access

### Access Conditions

## Gender affirmation at UTS

*UTS supports staff and students in affirming their gender identity.*

UTS is committed to creating an inclusive culture where our staff and students feel they belong, can be themselves, and are provided with every opportunity to succeed. This includes our trans and gender diverse communities.

For further information on gender affirmation, please visit our [Gender Affirmation at UTS](https://www.uts.edu.au/partners-and-community/initiatives/social-justice-uts/centre-social-justice-inclusion/lgbtiqa-community-uts/gender-affirmation-uts) page OR contact the UTS Centre for Social Justice & Inclusion on (02) 9514 1084 or [equity@uts.edu.au](mailto:equity@uts.edu.au).

**Student and related rules**\
[UTS Information Technology Security Vice-Chancellor’s Directive](https://www.uts.edu.au/about/uts-governance/policies/uts-policy/information-security-policy "Information Security Policy")\
[2.2.1 Student Identity Card](https://www.uts.edu.au/about/leadership-governance/governance/rules/student-rules/section-2#r2.2)

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