# AskUTS
**Source**: https://www.uts.edu.au/for-students/current-students/managing-your-course/ask-uts
**Parent**: https://coursehandbook.uts.edu.au/
Got a question? You can contact UTS by phone, online or in person.
## Hot topics for Enrolment & Timetabling
- [**Starting at UTS (step by step)**](https://www.uts.edu.au/commencing-students/essential-information/starting-uts)
- [**Enrolment guide**](https://utsd8.prod.acquia-sites.com/sites/default/files/2023-01/UTS_Enrolment_Guide_2022_v1.pdf)
- [**Timetable swaps and waitlists**](https://www.uts.edu.au/current-students/managing-your-course/using-uts-systems/student-forms-apps-and-systems/my-timetable/mytimetable-swaps-waitlists-and-deallocations#:~:text=Swaps%3A%20after%20you've%20allocated,%2C%20you'll%20swap%20places!)
- [**My Timetable help guide**](https://www.uts.edu.au/current-students/managing-your-course/using-uts-systems/student-forms-apps-and-systems/my-timetable/my-timetable-help-guide)
## Contact us
### Current students - Student Centre
Phone
**Within Australia**: 1300 ASK UTS (1300 275 887) \
**Outside Australia**: +61 2 9514 1222 \
**Opening hours:**Monday - Friday, 10am - 4pm (AEST) \
*Our closing time for phones may be adjusted to help manage wait times & call volumes during peak times. Thank you for understanding.* \
Online via My student portal
[Submit an ASK UTS enquiry](https://student-portal.uts.edu.au/s/login/) \
In person
[Make an appointment](https://appointments.uts.edu.au/)
### Future students - Undergraduate
If you've already accepted an offer to study at UTS, you're a **current student** - even if you haven't commenced studying yet.
Phone
**Within Australia**: 02 9069 3015 or 1300 ASK UTS (1300 275 887) \
**Outside Australia**: +61 2 9514 1222 \
**Opening hours:**Monday - Friday, 9am - 7pm (AEST) \
**International applicants:** See [International contact details](https://www.uts.edu.au/study/international)\
Online enquiry
[Enquire now - domestic applicants](https://www.uts.edu.au/study/undergraduate/future-student-undergraduate-enquiries)
[Enquire now - international applicants](https://connect.prospectivestudent.info/UTS)\
In person
[Make an appointment](https://appointments.uts.edu.au/User/Anonymous)
### Future students - Postgraduate
If you've already accepted an offer to study at UTS, you're a **current student** - even if you haven't commenced studying yet.
Phone
**Within Australia**: 02 9069 3015 or 1300 ASK UTS (1300 275 887) \
**Outside Australia**: +61 2 9514 1222 \
**Opening hours:**Monday - Friday, 9am - 7pm (AEST)\
**International applicants:** See [International contact details](https://www.uts.edu.au/study/international)\
Online
[Enquire now - domestic applicants](https://www.uts.edu.au/study/postgraduate/future-student-postgraduate-enquiries)
[Enquire now - international applicants](https://connect.prospectivestudent.info/UTS)\
in person
[Make an appointment](https://appointments.uts.edu.au/User/Anonymous)
### Future students - Graduate Research School
If you're interesting in research degrees at UTS, you can [contact the Graduate Research School directly.](https://www.uts.edu.au/research-and-teaching/graduate-research/contact-us)
### Future students - Graduate School of Health
You can [contact the Graduate School of Health directly.](https://www.uts.edu.au/about/graduate-school-health/about-gsh/contact-us)
### Graduates, Alumni and Other enquiries
Phone
**Within Australia**: 1300 ASK UTS (1300 275 887) \
**Outside Australia**: +61 2 9514 1222 \
**Opening hours:**Monday - Friday, 10am - 4pm (AEST) \
*Our closing time for phones may be adjusted to help manage wait times & call volumes during peak times. Thank you for understanding.* \
Online
[Submit an online enquiry](https://www.uts.edu.au/current-students/managing-your-course/ask-uts/ask-uts/ask-uts-form)
In Person
[Make an appointment](https://appointments.uts.edu.au/User/Anonymous)
### Career Advisers and Teachers
If you are a Career Adviser or Teacher with an outreach request or enquiry, please contact our outreach team on 02 9514 1711 or email [schools.outreach@uts.edu.au](mailto:schools.outreach@uts.edu.au "mailto:schools.outreach@uts.edu.au")
**Other resources** \
\
- Explore how-to videos and recorded webinars on [our YouTube channel](https://www.youtube.com/playlist?list=PLKI3bXqM2pplxMwLdMN4QZ6pxW6tRW-JL) \
- Find answers to the most common questions on the [Student Centre FAQ page](https://www.uts.edu.au/current-students/contacts/uts-student-centre/frequently-asked-questions) \
- Get up-to-date graduation ceremony information on the [Graduation Ceremonies page](https://www.uts.edu.au/current-students/managing-your-course/graduation/2022-graduation-ceremonies-and-celebrations) \
- Get help accessing your digital documents on the [My eQuals webpage](https://www.uts.edu.au/current-students/managing-your-course/your-student-info/student-records/my-equals) \
- Find out about [eRequests](https://www.uts.edu.au/current-students/managing-your-course/using-uts-systems/student-forms-apps-and-systems/erequest)
The **UTS Student Centre** provides prompt, friendly, accurate and consistent advice on all student matters and guidance for our students, future students, and stakeholders. For a list of services we offer, please see the [UTS Student Centre Customer Service Charter](https://www.uts.edu.au/current-students/contacts/uts-student-centre/uts-service-centre-customer-service-charter)**.**