# Structures, Processes and Organisational Wellbeing Unit
**Source**: https://www.uniroma1.it/en/pagina/structures-processes-and-organisational-wellbeing-unit
**Parent**: https://www.uniroma1.it/en/pagina/servizio-civile-sapienza
The Structures, Processes, and Organisational Wellbeing Unit carries out studies and proposals to identify areas for improvement in various fields of the university: definition and monitoring of criteria for evaluating the efficiency and effectiveness of work processes; re-engineering of work processes; mapping the skills of technical-administrative staff for recruitment, training and staffing of individual structures; analysis of individual and structure workloads; job satisfaction and staff welfare; administrative support to the CUG; coordination of Universal Civil Service projects; relations with INAIL; allocation of caretaker accommodation.
Click on the [Italian version of this page](https://www.uniroma1.it/it/pagina/settore-strutture-processi-e-benessere-organizzativo) for news and calls.
**Organisation and Development Area**
**Structures, Processes and Organisational Wellbeing Unit**\
[benessere@uniroma1.it](mailto:benessere@uniroma1.it)
**Head of Unit**\
[Manuela Bruni](mailto:manuela.bruni@uniroma1.it)
**Phone**\
(+39) 06 4991 2170
**Staff**
[Valentina Cicinelli](mailto:valentina.cicinelli@uniroma1.it)\
T (+39) 06 4991 2774
[Fabiola Fatello](mailto:fabiola.fatello@uniroma1.it)\
T (+39) 06 4991 2149
[Nicoletta Venanzi](mailto:nicoletta.venanzi@uniroma1.it)\
T (+39) 06 4991 2529
[Gabriella Zappone](mailto:gabriella.zappone@uniroma1.it)\
T (+39) 06 4991 2720
**Office Hours**\
Monday, Wednesday, Friday\
10.00 - 12.00 am\
Tuesday and Thursday\
2.30 - 3.45 pm
Locations
General Services Building\
(Building CU029)\
Staicase B\
IV Floor, Room 37
Navigation
[Organisational wellbeing](https://www.uniroma1.it/en/pagina/organisational-wellbeing)
[Servizio civile Sapienza](https://www.uniroma1.it/en/pagina/servizio-civile-sapienza)
[INAIL Service (in Italian)](https://www.uniroma1.it/en/pagina/inail-service-italian)
[Telelavoro Sapienza](https://www.uniroma1.it/en/pagina/telelavoro-sapienza)
[Eventi prevenzione](https://www.uniroma1.it/en/pagina/la-prevenzione-e-una-forma-di-sapienza)
[Organisation and Professional Development Area](https://www.uniroma1.it/en/pagina/organisation-and-development-area)
[Organization Office](https://www.uniroma1.it/en/pagina/organization-office)
[Sapienza Confidential Counsellor](https://www.uniroma1.it/en/pagina/sapienza-confidential-counsellor)
[Video-interpreting service in Italian Sign Language (LIS)](https://www.uniroma1.it/en/pagina/video-interpreting-service-italian-sign-language-lis)
Links
[Circolare Piano welfare, contributi 2021](https://www.uniroma1.it/it/documento/piano-welfare-contributi-2021)
[CUG Sapienza](http://www.uniroma1.it/ateneo/governo/cug)
[Piano triennale delle Azioni Positive](https://www.uniroma1.it/sites/default/files/field_file_allegati/cug_pap_2021-2023_080421_all-cda.pdf)
[Presa d'atto del Cda sul Piano triennale delle Azioni Positive](https://www.uniroma1.it/sites/default/files/field_file_allegati/cda_080421_3.2_cug-pianoazionipositive_presa-atto.pdf)
[Video tutorial sul Benessere organizzativo](https://www.uniroma1.it/it/tutorials)
[Regolamento alloggi di servizio](https://www.uniroma1.it/it/documento/regolamento-alloggi-di-servizio-emanato-con-dd-n-3095-del-07072020)
[Codice di condotta contro le molestie sessuali](https://www.uniroma1.it/it/documento/codice-di-condotta-nella-lotta-contro-le-molestie-sessuali-di-sapienza-emanato-con-dr-n)
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