Steps for E-Payment

Source: https://www.aucegypt.edu/academics/registrar/steps-e-payment Parent: https://www.aucegypt.edu/academics/academic-calendar-and-schedules

Last Updated : Jan 22, 2025

1. Access the E-Payment Portal
2. Login using your AUC email username and password
3. Select the type of required document(s): transcript, enrollment letter, graduation certificate, ceremonial diploma, military status letter
4. Choose the delivery option from the drop-down menu

5. Make sure to fill in the following:

6. Quantity/degree level

7. Language (Arabic/English); wherever applicable
8. Additional request (optional)
9. Comments (for request clarification); if needed

10. Mailing address (optional); if selected, you have to save the address before going to the next step

11. Verify your order details before clicking Pay Now*

12. Once payment is processed successfully, an order confirmation email with all the requested details will be sent to the email address you provided

*Fees can be paid in EGP or in any other currency based on the bank rate on the day of payment.

Important Notes

• Military Status Letter: This is only for enrolled undergraduate male Egyptians who have officially deferred their military service through AUC.
• Requests submitted on non-working days/weekends are processed within the following two working days.
• Opting for courier services will entail additional fees per mailing address.
• Certificates will not be issued unless all outstandingfinancial obligations to the University are cleared.
• Certificates not collected within four months from the date of issuance will be discarded.
• Non-Egyptian students seeking student visa/residence in Egypt through AUC, are not to select the enrollmentletter option; they are to referto the Business Support Services at business.support@aucegypt.edu.

For e-payment technical problems, email support@aucegypt.edu.\ For submission inquiry/issuance, email transcripts@aucegypt.edu and make sure to include your student ID number.