# Steps for E-Payment
**Source**: https://www.aucegypt.edu/academics/registrar/steps-e-payment
**Parent**: https://www.aucegypt.edu/academics/academic-calendar-and-schedules
Last Updated
:
Jan 22, 2025
1. [Access the E-Payment Portal](https://www4.aucegypt.edu/registrarepay/)
2. Login using your AUC email username and password
3. Select the type of required document(s): transcript, enrollment letter, graduation certificate, ceremonial diploma, military status letter
4. Choose the delivery option from the drop-down menu
5. Make sure to fill in the following:
- Quantity/degree level
- Language (Arabic/English); wherever applicable
- Additional request (optional)
- Comments (for request clarification); if needed
- Mailing address (optional); if selected, you have to save the address before going to the next step
6. Verify your order details before clicking *Pay Now*\*
7. Once payment is processed successfully, an order confirmation email with all the requested details will be sent to the email address you provided
*\*Fees can be paid in EGP or in any other currency based on the bank rate on the day of payment.*
### **Important Notes**
- Military Status Letter: This is only for enrolled **undergraduate male Egyptians** who have officially deferred their military service through AUC.
- Requests submitted on **non-working days/weekends** are processed within the following two working days.
- Opting for courier services **will entail additional** fees per mailing address.
- Certificates will not be issued unless all outstanding**financial** obligations to the University are cleared.
- Certificates **not collected** within four months from the date of issuance will be discarded.
- **Non-Egyptian** students seeking student visa/residence in Egypt through AUC, are **not** to select the enrollmentletter option; they are to referto the Business Support Services at [**business.support@aucegypt.edu**](mailto:business.support@aucegypt.edu).
For e-payment technical problems, email [**support@aucegypt.edu**](mailto:support@aucegypt.edu).\
For submission inquiry/issuance, email [**transcripts@aucegypt.edu**](mailto:transcripts@aucegypt.edu) and make sure to include your student ID number.