# Division 4
**Source**: https://www.uni-bonn.de/en/university/organisation-and-institutions/university-administration/university-infrastructure-and-facility-services
**Parent**: https://www.uni-bonn.de/en/university/about-the-university/emergency-numbers
Facilities Management is involved in the administration's strategic objective "Creating the best-possible environment for research and teaching on an institutional level and supporting focus areas." This means ensuring operations and, with regard to construction and technology, providing reliable facilities for conducting top-level research, raising third party funding, attracting renowned researchers, enforcing necessary safety standards and ensuring that workplaces meet occupational safety requirements.
© Volker Lannert / Uni Bonn
## Division Service Hotline
You can reach us Monday to Friday from 9 am to 3pm
+49 228 / 73-7600
[Send E-Mail](mailto:GZDez4@verwaltung.uni-bonn.de)
Find all services, applications, and information relating to the university administration in the Service Portal.
[Go to Service Portal](https://confluence.team.uni-bonn.de/x/KTgbC)1
## Director
Management and organization of Facilities Management, which has 5 sections and around 260 employees.\
The organizational chart for Facilities Management is available here.
Marion Duisberg
[duisberg@verwaltung.uni-bonn.de](mailto:duisberg@verwaltung.uni-bonn.de)
[+49 228 73-4000](tel:+49 228 73-4000)
Director
Monika Clemens
[clemens@verwaltung.uni-bonn.de](mailto:clemens@verwaltung.uni-bonn.de)
[+49 228 73-4310](tel:+49 228 73-4310)
Deputy Director
Angelika Bendick
[GZDez4@verwaltung.uni-bonn.de](mailto:GZDez4@verwaltung.uni-bonn.de)
[+49 228 73-8146](tel:+49 228 73-8146)
Director's Office
[Organizational Chart (version 02/2026)](https://www.uni-bonn.de/de/universitaet/medien-universitaet/medien-organisation-und-einrichtungen/medien-dezernat-4/20260202-organigramm-viso-neu-4-stand_022026_englisch.pdf)2
## Section 4.1 - Infrastructure and Facility Services
### **Emergency Number (available around the clock):**+49 228/73-5541
Service and expert knowledge
Ansgar Leitzke
[leitzke@verwaltung.uni-bonn.de](mailto:leitzke@verwaltung.uni-bonn.de)
[+49 228 73 - 5708](tel:+49 228 73 - 5708)
Head of Section
Willi Boltersdorf
[boltersdorf@verwaltung.uni-bonn.de](mailto:boltersdorf@verwaltung.uni-bonn.de)
[+49 228 73-7686](tel:+49 228 73-7686)
Deputy Head of Section
Petra Lemmen
[lemmen@verwaltung.uni-bonn.de](mailto:lemmen@verwaltung.uni-bonn.de)
[+49 228 73-7500](tel:+49 228 73-7500)
Office
[All contacts](https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/kontakt/kontakt-4.1)3
## Section 4.3 - Technical Services
Securing technical operations in approx. 350 University facilities
Leon Winkelheide
[winkelheide@verwaltung.uni-bonn.de](mailto:winkelheide@verwaltung.uni-bonn.de)
[+49 228 73-4355](tel:+49 228 73-4355)
Head of Section
Vili Mikic
[Mikic@verwaltung.uni-bonn.de](mailto:Mikic@verwaltung.uni-bonn.de)
[+49 228 73-6736](tel:+49 228 73-6736)
Deputy Head of Section
Sabine Oesterheld
[gz43@verwaltung.uni-bonn.de](mailto:gz43@verwaltung.uni-bonn.de)
[+49 228 73-5566](tel:+49 228 73-5566)
Office
[Learn more](https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/4-3-technik)4
## Section 4.5 - Construction
Represents the University in BLB construction projects and acts as an interface to BLB NRW, the City of Bonn and ministries.\
Also coordinates user requirements and carries out University and BLB construction projects.
Claus Pfister
[pfister@verwaltung.uni-bonn.de](mailto:pfister@verwaltung.uni-bonn.de)
[+49 228 73- 2108](tel:+49 228 73- 2108)
Head of Section
André Bläßer
[blaessera@verwaltung.uni-bonn.de](mailto:blaessera@verwaltung.uni-bonn.de)
[+49 228 73-54096](tel:+49 228 73-54096)
Office
[All contacts](https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/kontakt/copy_of_kontakte-4.5)5
## Section 4.6 - Commercial Facility Management
**Commercial Facility Management has the following key responsibilities:**
- Central Contact for CAFM (problems, user requests, etc.)
- Rental
- Administrative telephony
- Contract management and central chemical supply (ZVE)
- Facility management finances
- Digitalization Management
Stefan Müller
[MuellerSt@Verwaltung.Uni-Bonn.de](mailto:MuellerSt@Verwaltung.Uni-Bonn.de)
[+49 228 73- 7727](tel:+49 228 73- 7727)
Head of Section
Günther Schmitz
[guenther.schmitz@uni-bonn.de](mailto:guenther.schmitz@uni-bonn.de)
[+49 228 73-2848](tel:+49 228 73-2848)
Deputy Head of Section
Meike Freud-Raber
[freud@verwaltung.uni-bonn.de](mailto:freud@verwaltung.uni-bonn.de)
[+49 228 73-5586](tel:+49 228 73-5586)
Office
[Learn more](https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/abteilung-4-6-kfm-liegenschaftsbetreuung)6
## Section 4.7 - Floor Space and Land Development
**Floor Space and Land Development has the following core duties:**
- Strategic floor space and land development
- Room- and space-management
- Mobility
Jasmin Thiel
[thielj@verwaltung.uni-bonn.de](mailto:thielj@verwaltung.uni-bonn.de)
[+49 228 73-54095](tel:+49 228 73-54095)
Head of Section
Sebastian Arenz
[arenz@verwaltung.uni-bonn.de](mailto:arenz@verwaltung.uni-bonn.de)
[+49 228 73-6738](tel:+49 228 73-6738)
Deputy Head of Section
Sabine Herz
[herz@verwaltung.uni-bonn.de](mailto:herz@verwaltung.uni-bonn.de)
[+49 228 73-6734](tel:+49 228 73-6734)
Office
[Learn more](https://www.uni-bonn.de/en/university/organisation-and-institutions/university-administration/university-infrastructure-and-facility-services/services/kontakte-4.7)7
## Services provided by Facilities Management
We provide property management services for the University of Bonn.\
Information and forms for the services are available here for contractors and visitors:
### Information for contractors
Information for service providers and suppliers for Facilities Management
[Learn more](https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/informationen-fuer-fremdfirmen)8
### University parking
Managed and barrier-free University parking areas in the City of Bonn
[Learn more](https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/parkraumbewirtschaftung)9
### Waste management and hazardous materials
Waste and hazardous materials disposal for the University administration, institutes, UKB and other organizational units
[Learn more](https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/gefahrgut-und-entsorgung)10
### Printing and mail room
Official printing of University administration, institutes and other organizational units
[Learn more](https://www.uni-bonn.de/en/university/organisation-and-institutions/university-administration/university-infrastructure-and-facility-services/services/druckerei)11
### Construction & Fire Protection
All information on this topic is available here
[Learn more](https://www.uni-bonn.de/en/university/organisation-and-institutions/university-administration/university-infrastructure-and-facility-services/services/copy_of_abteilung-4-5-bau)12
### Driving Service
Information will follow shortly
Learn more
## Important Downloads
A link to the ordering for print business cards is available here along with a link to the ordering tool "CAFM/Conject" that is used to report problems and order trade contractor services. A video for contractors is also available.
[Print business cards, etc. (available in German only)](https://unibonn.hausprint.de/index.php)13
[Use CAFM/Conject for troubleshooting/problem reporting (available in German only)](https://conjectfm-web16.verwaltung.uni-bonn.de/conjectFMPortal-UBN/)14
[Contractor video (available in German only)](https://www.youtube.com/watch?v=sYaXsKmv940)15
## Links
1. https://confluence.team.uni-bonn.de/x/KTgbC
2. https://www.uni-bonn.de/de/universitaet/medien-universitaet/medien-organisation-und-einrichtungen/medien-dezernat-4/20260202-organigramm-viso-neu-4-stand\_022026\_englisch.pdf
3. https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/kontakt/kontakt-4.1
4. https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/4-3-technik
5. https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/kontakt/copy\_of\_kontakte-4.5
6. https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/abteilung-4-6-kfm-liegenschaftsbetreuung
7. https://www.uni-bonn.de/en/university/organisation-and-institutions/university-administration/university-infrastructure-and-facility-services/services/kontakte-4.7
8. https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/informationen-fuer-fremdfirmen
9. https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/parkraumbewirtschaftung
10. https://www.uni-bonn.de/de/universitaet/organisation/universitaetsverwaltung/dezernat-4-liegenschaften/services/gefahrgut-und-entsorgung
11. https://www.uni-bonn.de/en/university/organisation-and-institutions/university-administration/university-infrastructure-and-facility-services/services/druckerei
12. https://www.uni-bonn.de/en/university/organisation-and-institutions/university-administration/university-infrastructure-and-facility-services/services/copy\_of\_abteilung-4-5-bau
13. https://unibonn.hausprint.de/index.php
14. https://conjectfm-web16.verwaltung.uni-bonn.de/conjectFMPortal-UBN/
15. https://www.youtube.com/watch?v=sYaXsKmv940
Division 4