In an emergency
Source: https://www.su.se/english/about-the-university/in-an-emergency Parent: https://www.su.se/english/education
Have you found yourself in an acute crisis or become seriously ill? On this page, you’ll find contact details and important information for incidents or emergencies at Stockholm University.
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- Defibrillators on campus
- Information number 113 13
- Healthcare advice – call 1177
- Advice in the event of an attack
- Support in a crisis
- Report incidents and accidents in the IA system
- Contact
Call 112 in emergency situations involving danger to life, health, or property.
You will be connected to SOS Alarm, which can dispatch
- ambulance
- fire and rescue services
- police
- Giftinformationscentralen (Swedish Poisons Information Centre)
Defibrillators on campus
Stockholm University has around 50 defibrillators on its campuses. They are placed in alarmed cabinets – when opened, an alert goes to security staff trained in CPR and AED.
- Call 112 before starting CPR.
- Send someone to meet the ambulance.
Information number 113 13
113 13 is Sweden’s national information number.\ You can call this number to receive or provide information during serious accidents or crises in society.
Healthcare advice – call 1177
If you need healthcare advice and are unsure where to turn, you can call 1177.
The service is available 24 hours a day, and you will receive professional medical advice in English or Swedish.
Call 1177 for medical counselling.
Advice in the event of an attack
The likelihood of Stockholm University being affected by an attack is very low. However, if such an incident were to occur, the consequences could be extremely serious.
Advice in the event of an attack
Support in a crisis
Student Health Services
The Student Health Centre offers counselling and support for issues related to your studies or events that affect you at the university.
SUS – Stockholm University Student Union
Student union (SUS) representatives can provide support and advice on study-related matters, such as stress, workload, or academic difficulties.
Report incidents and accidents in the IA system
Students at Stockholm University can use the IA system to report
- incidents (including near misses)
- accidents or commuting accidents
- work-related illness
- environmental incidents
- property or security incidents
- safety observations
If you need to file a police report in connection with an incident at the university, this should also be done via the IA system.
Report an incident via the IA system
Report via the IA app
You can also report incidents and deviations directly in the IA app.
- Download the app via Google Play (Android) or App Store (iPhone)
- Open the app and log in manually with:
Username: SUapp\ Password: Februari2022
Need help reporting?
If you're unsure how to report an incident, contact your department or the university’s security function.\ In urgent situations – call the university’s security guards, who are available 24/7.
Contact
In case of emergency
- SOS Alarm: 112
- Security guards: 08-16 42 00 (08-15 42 00)
Last updated: 2025-12-16
Source: Property Management Office
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