# Contact us

**Source**: https://www.york.ac.uk/students/support/international/contact-us/
**Parent**: https://www.york.ac.uk/students/support/international/

If you can't find the information that you need on our web pages, please feel free to get in touch.

## Student enquiries

For student enquiries, you should use our [**International Student Support Self-Referral Form**](https://forms.gle/tPHjkJnwDxZUHwLc9) - this will prompt you to include the information that we need to help you. We aim to respond within three working days.

### Unable to access the Google form?

We know that some countries restrict access to Google tools. If you're in China, using the [University's Virtual Desktop Service](https://www.york.ac.uk/it-services/tools/vds/) will allow you to access the form.

If that's not an option, please email  [international-support@york.ac.uk](mailto:international-support@york.ac.uk) and include 'Can't access the Google form' in your email's subject line.

### Drop-in support sessions

[Join an online drop-in session](https://www.york.ac.uk/students/support/international/drop-in/) to speak to a member of the team. These sessions are ideal for quick informal queries.

## Staff enquiries

For enquiries from staff only, email[international-support@york.ac.uk](mailto:international-support@york.ac.uk).

## Connect on social media

Use social media to find out what's happening and build a community with your fellow students. If you have an enquiry for us, please use the International Student Support Self-Referral Form linked above.

- [International Student Support on Facebook](https://www.facebook.com/yorkinternationalsupport/)
- [International Student Support on Instagram](https://www.instagram.com/issatyork/)
- [YorWorld Community Facebook Group](https://www.facebook.com/groups/1152039348578454/)