Urgent or emergency wellbeing support
Source: https://www.bath.ac.uk/corporate-information/urgent-or-emergency-wellbeing-support/ Parent: https://www.bath.ac.uk/campaigns/santander-scholarship/
If you need to talk to somebody urgently about your, or a friend's or student's wellbeing call the support helplines that are open 24 hours a day, every day.
Factsheet
Emergency support
If you need urgent or emergency support while off-campus, please call the emergency services on 999. If you're on campus, call University Security on 01225 383999.
Student support
If you are struggling and need some advice and support, help is available.
The University provides support for a range of issues. For more details, see our Wellbeing A-Z.
Be Well - Talk Now - free support service
Contact our Be Well - Talk Now service for free, confidential advice and support. You can contact us by phone from anywhere in the world, 24 hours a day, 7 days a week, 365 days a year.
External support
You can also contact external organisations if you need immediate advice and support.
Contact:
- Samaritans by calling 116 123
- Papyrus by calling 0800 068 4141 or by texting 88247
- Shout by texting SHOUT to 85258
Staff support in an emergency
Our Security team
As a member of staff, you can get help from the University’s Security team 24 hours a day, every day of the year.
If you need an immediate or emergency response, call the Security team on 01225 383999.
You can also use the SafeZone app to contact Security.
External sources of support
If you need immediate advice and support:
- contact Samaritans by calling 116 123
- contact Shout by texting SHOUT to 85258
- contact Papyrus (for people under 35) by calling 0800 068 4141 or by texting 88247
Health Assured: emotional wellbeing support
If you're a member of staff, you can access free and confidential wellbeing support from registered counsellors and therapists 24 hours a day, every day of the year.
Health Assured is available to offer you practical support and information when you need it most. They also offer a range of wellbeing services to support your emotional health, both at work and at home - for you and your family. Find out more about the services they offer.
Contact Health Assured:
- using the Wisdom app - download the app:
- from the App Store
- on Google Play
- through the Wisdom website - use code mha201049
- by phone on 0800 028 0199 (free from the UK)
If you need support while you're overseas, use the app or website to avoid being charged international rates for calling from another country.
The Education Support Partnership
You can also get free advice from Education Support, an independent counselling service that supports staff in higher education.
You can contact Education Support on 08000 562561 or by email at support@edsupport.org.uk
Domestic violence and abuse
Find guidance on University support and links to local and national services.
Concerns about a student
If you are concerned about a student, please call:
- 01225 38 4321 (extension 4321) to speak to Student Support
- Security, who are available 24 hours a day, seven days a week on 01225 385349