Metadata
Title
Canvas @ Yale Email Support Update
Category
general
UUID
b59722477cb141e5a2f663316af92814
Source URL
https://canvas.yale.edu/posts/2026-01-15-canvas-yale-email-support-update
Parent URL
https://canvas.yale.edu/news
Crawl Time
2026-03-10T04:14:53+00:00
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Canvas @ Yale Email Support Update

Source: https://canvas.yale.edu/posts/2026-01-15-canvas-yale-email-support-update Parent: https://canvas.yale.edu/news

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Canvas @ Yale Email Support Update

Canvas @ Yale Thursday, January 15, 2026

We are pleased to announce that requests for assistance made to the canvas@yale.edu email will now go directly to the Educational & Engagement Technology team in the Poorvu Center for Teaching and Learning. With this change you can expect a response to your email during our normal working hours of Monday - Friday, between 8:30am and 5pm. For support outside our normal hours, please contact the ITS Help Desk.

The Educational & Engagement Technology team serves as the service owners for all of Yale’s instances of Canvas, as well as almost all integrated external tools used for teaching and learning. We look forward to supporting you in addressing any Canvas questions or issues.