The Sheridan Libraries
Source: https://guides.library.jhu.edu/refworks/classes Parent: https://guides.library.jhu.edu/refworks
Search
RefWorks
Tips and tricks for using RefWorks to manage citations, create bibliographies, and share citations.
- Getting Started
- HELP
- HANDOUT
- Logging In
- Citation Tools - What works with what?
- In-text Citations
- Trouble Getting RCM?
- Accessibility
- Group Accounts and Sharing
- Troubleshooting and Tips
- Alumni
- Other Citation Tools (Zotero, EndNote, more)
Help of All Kinds
- HELP NOW
- Classes at JHU Libraries
- Online Videos and Guides
-
Email the JHU RefWorks support group\
- Clarivate's guide to RefWorks\
- See this guide's Troubleshooting and Tips page\
-
RefWorks' own help:\ \ EMAIL: refworks.support@proquest.com \ \ CALL: 775-327-4105 or (toll free) 800-521-0600 ext 74440\ (both available Monday-Friday, 9am-8pm Eastern)\ \ CHAT (Monday-Friday, 9am-8pm Eastern time)
-
You must be logged in to this page to use chat. Click "login" (top right)
-
If you're a first-time user, you can use "forgot your password?" to get it set\
- Then you fill out a brief form to register\
-
Ignore the list in the box on the left; instead, scroll down the individual boxes on the right to REFWORKS\ If it says "available," click on it to get a Chat agent
Lists all classes offered by Welch librarians, in alphabetical order. Look for RefWorks.
Online guides and videos for RefWorks:
- YouTube channel for RefWorks\ ---Make sure you are looking at videos no more than about 2 years old\ ---You can also search YouTube for more specific RefWorks help, such as "refworks sharing"
-
Clarivate's own research guide to RefWorks
- Next: HANDOUT >>