Web browser tips

Source: https://services.anu.edu.au/information-technology/software-systems/web-browser-tips Parent: https://services.anu.edu.au/information-technology/software-systems

Browser recommendations for Oracle PeopleSoft applications

The University recommends the following web browsers for use with its Oracle PeopleSoft systems:

Google Chrome v35 or later.
Microsoft Edge v20.10240 or later.
Microsoft Internet Explorer v8 or later.
Apple Safari v5 or later.
Mozilla Firefox v17 or later.

Accessing multiple environments from one browser

Previously with all versions of commonly used browsers, if you open more than one window you cannot be logged on to multiple environments at the same time (eg ES Financials and HORUS). Whichever environment you log onto last will function correctly and the first one will error and kick you out when you go back to it and attempt to use it. The workaround was to use a different browser for each environment you wanted to use concurrently.

Internet Explorer 8 has a new function called New Session. Head to the File menu and click New Session and IE8 will spawn a new window. The new browser window will not share session cookies or session information with the original browser window.

In contrast, if you click New Window, New Tab, or Duplicate Tab on the File menu, or click on a desktop shortcut, the new tab or window will still share session cookies with the original tab, meaning you will be unable to log into Financials and/or HORUS and/or HRSA at the same time. At the same time, opening multiple instances of IE8 from the browser's shortcuts in various areas of the operating system such as the Start Menu will also be made under the umbrella of session merging. Only when New Session is used does the new window opened not have any cookies in common with the rest of IE8.

American date formats

Dates are displaying in American format due to your browsers language settings. To change your browsers language:

Internet Explorer

Select Tools and Internet Options;
Select the Languages button;
Select Set Language Presences;
Select the Add a language button to add a new language;
Select English (Australia) and select ADD;
Select English (United States) and select Remove;
Select OK to save these changes;
When you log back into the application the dates should now be displayed in Australian format.

Google Chrome

Select Tools then Settings;
Choose Show advanced settings;
Choose Language and Input settings..;
Select Add, and choose English(Australia) from language drop down list;
Select English(Australia), and select Display Google chrome in this language;
Select Done to save these changes;
Restart computer;
When you log back into the application the dates should now be displayed in Australian format.

Mozilla Firefox

Select Tools and Options
Select Content then Choose Languages
Choose Select a language to add and select English/Australian form the drop down list
Select Add
Select English/United States language and select Remove
Select OK to save these changes
When you log back into the application the dates should now be displayed in Australian format

Safari

Go to System Preferences
Select Language & Region
Either click the Add button (+) to add a language, or drag a different language to the top of the "Preferred languages" list. (top being 1st preference, second being 2nd preference and so on)
Select Australia under Region
Select Restart Safari

Allowing pop-up windows

To configure your web browser to allow pop-up windows for ANU websites is as follows:

Internet Explorer

Select Tools, Pop-up Blocker and then Pop-up Blocker Settings
Type *.anu.edu.au in the Address of website field
Select Add
Select Close.

Mozilla Firefox

Select Tools and Options
In the Content tab select Exceptions beside Block popup windows.
Type *.anu.edu.au in the Address of website field
Select Allow
Select Close.

Safari

From the Safari menu, uncheck Block Pop-Up Windows menu option.

Blank or grey page instead of PDF file in ANUHub/HORUS using Chrome

The issue occurs when the Adbock Plus extension is installed and enabled. The extension prevents PDFs generated from ANUHub/HORUS from displaying and instead displays the blank page. To resolve the issue, disable the extension by typing chrome://extensions into the address bar, then remove the 'Enabled' check mark next to the Adblock Plus extension.

Contact

ANU Service Desk
+61 2 612 54321
ANUConnect portal

Page Owner: Information Technology Services