# Campus Management
**Source**: https://www.tu.berlin/en/campusmanagement
**Parent**: https://www.tu.berlin/en/studying/organizing-your-studies/it-services
*©* Felix Noak
### IT for your TU Life
Our full portfolio of available services
[All ZECM services](https://www.tu.berlin/en/campusmanagement/offer/overview-of-it-services)
*©* Jim Romero, unsplash.com
### Current Status of Services
Information about the current status of our services including any faults
[Status of services](https://www.tu.berlin/en/campusmanagement/offer/current-status-of-services)
*©* ZECM
### ZECM Team
A list of ZECM staff
[Our ZECM team](https://www.tu.berlin/en/campusmanagement/about/organization-and-tasks/zecm-staff)
*©* Fotolia
### IT Support on Campus
We can help you in person with IT problems.
[Get help](https://www.tu.berlin/en/campusmanagement/it-support/advising-support/it-service-desk)
IT Offers for Everyday
Status of ZECM Services
Who We Are
IT Service Desk
Campus Management (ZECM) is TU Berlin’s IT service provider. It plays an essential role in all University processes with TU Berlin students and employees at the center of its work. It offers a variety of high-quality IT services and operates TU Berlin’s central IT infrastructure such as the TU network, including backbone connectivity to the Internet. ZECM manages the SAP infrastructure and TUB accounts for signing in to TU Berlin and ZECM services. It also provides physical and virtual computing and storage capacity and is responsible for a number of central IT services for University members, such as the TU portal, tubCloud, and central email service.
06/03/2026
### Updates to Maintenance and Incident Communication
Thanks to numerous suggestions and valuable ideas, we have further developed our maintenance and incident communication in the ZECM. Our goal is to provide information in a clearer, more reliable, and better-plannable way.
The following changes have been implemented:
For announcing planned maintenance, we will now use the Typo3 plugin for…
[read more](https://www.tu.berlin/en/campusmanagement/news-details/06032026-neuerungen-in-der-wartungs-und-stoerungskommunikation "Updates to Maintenance and Incident Communication")
27/02/2026
### Reduced IT support – emergency mode extended until 15.04.2026
**Update:** Reduced IT support – emergency operation extended until 15.04.2026
Accordingly, we will not be able to resume regular operations on 01.04.26 , as previously communicated, but will likely only be able to do so from 15.04.2026.
The current regulations remain in place, and we ask for your understanding.
===
Reduced IT support – emergency…
[read more](https://www.tu.berlin/en/campusmanagement/news-details/eingeschraenkter-it-support-notbetrieb-wird-bis-zum-31032026-verlaengert "Reduced IT support – emergency mode extended until 15.04.2026")
29/01/2026
### CrowdStrike - Contract extension
Dear colleagues,
the contract concluded with the company CrowdStrike for the detection platform used by TU Berlin for complex attacks (Endpoint Detection and Response) will be extended for a further 12 months from 31.01.2026.
Kind regards
[read more](https://www.tu.berlin/en/campusmanagement/news-details/28012025-crowdstrike-vertragsverlaengerung-1 "CrowdStrike - Contract extension")
## Status of ZECM services
…
- ### [Tabular overview](https://www.tu.berlin/en/campusmanagement/angebot/netzwerk-an-der-tu/planned-modernization-of-the-network-infrastructure)
On this website you will find an overview of all current and upcoming maintenance work on the network infrastructure.
28/11/2023
11
Mar
### [Maintenance Work on GitLab](https://www.tu.berlin/en/campusmanagement/event-details/events/event/019be038-8ccb-7cfa-be2c-cbb114633cb3/019be0ee-c514-7403-8868-01dcebd69fb4)
17
Mar
### [Maintenance work on the tubFS and tubCloud storage systems](https://www.tu.berlin/en/campusmanagement/event-details/events/event/019cb971-d801-7657-8b55-b2c91997a356)
25
Mar
### [Maintenance Work on GitLab](https://www.tu.berlin/en/campusmanagement/event-details/events/event/019be038-8ccb-7cfa-be2c-cbb114633cb3/019be0ee-c513-7144-8c91-71df989cbdbf)
[show all](https://www.tu.berlin/en/campusmanagement/news/maintenance-and-faults/maintenance)
No news available.
No news available.
### Email with Microsoft Exchange
ZECM provides a central email service for the entire university.
### WiFi Access with Eduroam
You can easily access the Internet using our WiFi network.
### Two-Factor Authentication
Two-factor authentication offers greater security and protection for your data.
### Collaborate Using Cisco Webex
The perfect tool for collaboration and communication
*©* Janine Rülicke
### Provisioning
To receive your personal TUB account, complete the provisioning process.
*©* Janine Rülicke
### Activate Your Account
You now need to activate your TUB account to use it and other IT services.
*©* Janine Rülicke
### Set Up 2-Factor ID
You are required to choose a 2-factor authentication process. This provides extra protection, such as when signing in to the SAP portal.
*©* Janine Rülicke
### Forgot Your Password?
If you have forgotten your password or it is not working, we can help you both at our help desk as well as remotely.
ZECM
IT Support
[it-support(at)tu-berlin.de](#)
[+49 (30) 314 28000](tel:+49(30)31428000)
| | |
| --- | --- |
| Room | E-N 024 |
| Address | Einsteinufer 17 10587 Berlin |
| Hotline | “Emergency operation” - IT hotline temporarily suspended. |
| IT Service Desk | Mon-Wed 10am -12noon |
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Secretariat
[sekretariat(at)campusmanagement.tu-berlin.de](#)
[(030) 314 - 74500](tel:(030)314-74500)
[(030) 314 - 21060](fax:(030)314-21060)
| | |
| --- | --- |
| Office | EN 50 |
| Room | E-N 034 |
| Address | Einsteinufer 17 10587 Berlin |