UTSServiceCentreCustomerServiceCharter
Source: https://www.uts.edu.au/for-students/current-students/support/contacts/uts-service-centre-customer-service-charter Parent: https://www.uts.edu.au/for-students/current-students/managing-your-course/ask-uts
UTS Student Centres provide prompt, friendly, accurate and consistent advice and guidance to our students and stakeholders.
ON THIS PAGE
Our services
Responding to enquiries related to all aspects of the student lifecycle:
| Subject and course information | Leave of absence |
| Admission requirements | Credit recognition and concurrent study |
| Fees and scholarships | Graduation matters |
| Course progression and study plans | ID card issuance |
| Subject enrolment and timetabling | Travel concession |
| Academic caution and sanctions | Student letters, transcripts and testamurs |
| Exam related and academic progress applications | Helping students navigate UTS systems |
Our stakeholders
- UTS students
- UTS faculties and support units
- UTS staff
- External partners and members of the public
- Our colleagues
Our purpose
To provide prompt, friendly, accurate and consistent advice and guidance to our students and stakeholders.
A collaborative approach between UTS staff and students is key to our success.
Students
Future students and the public
CONTACT\ \ Phone: 1300 ASKUTS (1300 275 887)\ Online: ask.uts.edu.au\ In person: Building 10 Student Centre, Level 2, 235 Jones Street Ultimo